Zotero was unable to load translators and styles. Error report 1660847479

eggrandio

When I open Zotero I get the error message:

"Zotero was unable to load translators and styles."

I have tried both suggestions (I have resetted translators and styles from within Zotero and deleted both folders manually) found at:
https://www.zotero.org/support/kb/unable_to_load_translators_and_styles

The problem still persists when I start Zotero.

Here is the error report 1660847479. "Edu" is my username. After I get this error I am able to find a "Ab Imperio.js" file at the translators folder.

[JavaScript Error: "Win error 32 during operation move on file C:\Users\Edu\Zotero\tmp\ABC News Australia.js (The process cannot access the file because it is being used by another process.
)" {file: "(unknown module)" line: 0}]

[JavaScript Error: "Win error 32 during operation move on file C:\Users\Edu\Zotero\tmp\ABC News Australia.js (The process cannot access the file because it is being used by another process.
)" {file: "(unknown module)" line: 0}]

[JavaScript Error: "Win error 32 during operation move on file C:\Users\Edu\Zotero\tmp\ABC News Australia.js (The process cannot access the file because it is being used by another process.
)" {file: "(unknown module)" line: 0}]

[JavaScript Error: "Win error 32 during operation move on file C:\Users\Edu\Zotero\tmp\ABC News Australia.js (The process cannot access the file because it is being used by another process.
)" {file: "(unknown module)" line: 0}]

version => 6.0.22, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 6.0.22, extensions => DOI Manager (1.4.2, extension), Zotero LibreOffice Integration (6.0.4.SA.6.0.22, extension), Zotero Word for Windows Integration (6.0.2.SA.6.0.22, extension)

dstillman

This is most likely due to security software on your computer interfering with Zotero's ability to access its own data directory.