zotero continuously shows “pane.items.loading”

QiqiDeng · March 6, 2023

Hallo,

I change the account on my Mac and delete the database of the former account(after I confirmed it had been synced yet). But I could not open the library of the second account. Later I came back to the first account, it still nothing existed... I delete the Zotero and its root file and download again, still "loading" without any items shows....

Could someone help me? In web library it works well
Thanks in advance:)

dstillman · March 6, 2023

Can you provide a Report ID?

QiqiDeng · March 7, 2023

thanks for your kind reply.
Report ID: 92855836.

dstillman · March 7, 2023

Can you reproduce this with all plugins disabled?

QiqiDeng · March 7, 2023

thanks！！ After I disabled all plugins, it works.

dstillman · March 7, 2023

So you should re-enable them one by one until you find the one that’s interfering, and then let us know and also contact the plugin developer.

dstillman · March 7, 2023

(And to be clear, even the pane.items.loading shouldn't be there. That string — "Loading items…" — is localized properly in your locale. So a plugin may also have been interfering with proper localization.)