zotero add in to word is not happening

ayurkishore

zotero add in to word is not happening no matter how many times I go to preferences and reinstall word add in restart word computer and uninstall and reinstall zotero
please help

dstillman

See https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear

If you're still having trouble, say everything you tried from there, in your own words, and what happened at each step.