can't add citations in google doc

cychan
when I click add citation I sometimes see a small window flash which I assume is the window to actually add the citation but it disappears so fast i'm not sure. sometimes I don't even see a flash. happening in both firefox and chrome
  • dstillman
    edited February 5, 2023
    Make sure the citation dialog isn't just appearing behind your other windows. That's the most likely cause of this. The citation dialog window is part of the Zotero app. Restarting Zotero may cause it to start appearing in front.

    If you're sure it's not that, try disabling any other browser extensions and reloading Google Docs. If that doesn't help, restart your browser and Zotero and provide Debug IDs (different from a Report ID) from Zotero and from the Zotero Connector for an attempt that doesn't work.
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