Unlocking a linked with another account in Google docs
Zotero won't let me edit my own document!
It says another user is using my document and they are not.
When I say to unlock it....and start to edit my document in Google docs..
Zotero freezes...
Any ideas? thanks
It says another user is using my document and they are not.
When I say to unlock it....and start to edit my document in Google docs..
Zotero freezes...
Any ideas? thanks
My professor says we have to start a whole new document and then hand enter/use Zotero again, where Zotero works. It might take 30 mines for a 19 page paper to start over. I don't know?
Second I try to use Zotero.
Then it says:
The document citations are being edited by another Zotero user. Please try again later.
I click on need help? button
Then it says this:
Zotero locks your document to prevent multiple users from editing citations at the same time. Concurrent citation editing in the document may lead to citation or document corruption. Certain unforeseeable circumstances, such as network failures, may lead to your document becoming permanently locked. If you believe this has happened, you can override the lock.
Would you like to override the document lock? Then I click on yes.
Then it says: Zotero is updating your document.
Please wait....
The Zotero search bar is pulled up on the Quick format citation tab and bar.
I enter the citation. Then the citation Quick format citation tab and bar freezes with the bar full green, but the citation doesn't go into the document. It is frozen.
Then close the document and the document is not edited and I contemplate starting over.
It says: Zotero is updating your document.
Please wait…
Nothing happens
Thanks!
This may just be some Google Docs document corruption, but in case it's a genuine Zotero bug, we would like to fix it so it would be helpful if you continue helping to troubleshoot this document, even if you won't be using it yourself.