zotero not working with google docs

larapiskur

Report ID: 813426304

these errors have occured since downloading the zotero connecter:

[JavaScript Error: "Error: Only 0 translators present in cache. Resetting
at Object.init (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:85:20)
at Object.update (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:264:47)
at Object.update (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/repo.js:102:29)
at async chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/repo.js:49:6"]

[JavaScript Error: "TypeError: Cannot read properties of undefined (reading '66')
at Object.injectScripts (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:327:45)
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:266:36"]

[JavaScript Error: "TypeError: Cannot read properties of undefined (reading '141')
at Object.injectScripts (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:327:45)
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:266:36"]

dstillman

You'll need to say what the exact problem is that you're experiencing. See Steps to Reproduce.

But if you're having a problem with Google Docs integration, you should start by disabling any third-party browser extensions and reloading Google Docs.

larapiskur

Hey, thank you.

When I try to use Zotero in google docs nothing happens no matter what I click. I downloaded Zotero on my computer and also as a chrome extension, went through the authorisation process and the first time I tried to add a citation in google docs nothing happened.

dstillman

OK, so see what I said above about browser extensions.

You should also make sure the citation dialog isn't just appearing behind your other windows. That's often all that's happening. The citation dialog window is part of the Zotero app.