Zotero fail to retrieve Citations

Magufuli

I used zotero for some months now but soon it have failed to add citations of the pdf files which I have already attached on it.
I installed and reinstall still doesn't work. I have install to word and zoteroconnecto. Any assistance please.

dstillman

It's not clear what you mean here. See Reporting Problems for the kind of report we'd need to help you.