Sync Failure (Report ID: 1935540489)

gkorpal
I have been using Zotero on my computer (Fedora 36) for about a month, but today I am unable to Sync Zotero library on my computer with web library. I just get a message saying "An error occurred" and with an option to report it.

Please let me know if I need to provide any more details.

Report ID: 1935540489
  • gkorpal
    After some testing, it seems that it is failing to upload new pdf attachments. However, it is able to sync new entries and file deletions. My cloud storage still has 150MB space.
  • gkorpal
    After updating Zotero app on my Windows laptop, the same problem occurs. Unable to sync pdf files even though cloud storage is available.

    Also, unable to add attachments manually in Web Library. Instead, get the popup message: "Some updates failed: An error occurred".
  • dstillman
    Sorry, there was a temporary server problem affecting one of your libraries. Try again now.
  • gkorpal
    Yay! It is working now. Thanks :)
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