Zotero could not find a record for the specified identifier.

Hi,

I have a few users in my organisation having the error "Zotero could not find a record for the specified identifier. Please verify the identifier and try again".

The debug id is D1205094223. Can someone please help?

Thank you.
  • You're getting an HTTP 403 Forbidden from all sites. Are you connecting via a proxy server? If so, it's likely your proxy server returning the error.
  • Thanks so much. At least now I know where to fix it :D
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