Problem displaying german umlaut "ü" in Word


this is my configuration

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OSX 10.6
Firefox 3.5.5
Mac:Word 2008

zotero: 2.0b7.6
zotero mac word integration 3.0a7
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This is the problem:
in Bibliographies Word does not display the umlaut ü correctly; the umlaut appears but it is followed by an empty space.
However, the umlaut is displayed correctly in the zotero database.
when trying to refresh the document or edit the bibliography i get the following error message:

"Zotero experienced an error updating your document.
UnicodeEncodeError: 'charmap' codec can't encode character u'/u0308' in position 132: character maps to <undefined>"

i suspect this has something to do with the umlaut problem.
what can i do to fix this?
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