Ventura 13.0
Zotero not opening on Macbook following upgrade to Ventura 13.0. Have tried restart; safe mode...
Process: zotero [665]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 5.0.57 ()
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-10-26 19:49:20.7887 -0400
OS Version: macOS 13.0 (22A380)
Report Version: 12
Anonymous UUID: AC4303E4-5635-2B81-7CE1-211018668C56
Time Awake Since Boot: 150 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
Exception Codes: 0x0000000000000001, 0x0000000000000010
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [665]
Process: zotero [665]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 5.0.57 ()
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-10-26 19:49:20.7887 -0400
OS Version: macOS 13.0 (22A380)
Report Version: 12
Anonymous UUID: AC4303E4-5635-2B81-7CE1-211018668C56
Time Awake Since Boot: 150 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
Exception Codes: 0x0000000000000001, 0x0000000000000010
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [665]
-
adamsmithIs this the most recent version of Zotero? I'm seeing the 5.0.57 in there, which would be ancient, but it's possible that the version MacOS sees isn't right.
-
dstillmanYeah, this would be a version of Zotero from 2018. Current versions work fine on Ventura.
-
johnryleYes - was using old version of Zotero. Thank you both. Problem solved
This discussion has been closed.