Internal Reference 1264854181: unable to synchronize

RicardoAlmeida

Hi,


I've been trying to synchronize (integrated on Firefox), but it's always giving me an error (described on your Internal Reference error 1264854181).

Any ideias are welcome.


Best regards.


Ricardo Almeida

dstillman

What's the exact error message you're getting when you click on the sync error icon?

RicardoAlmeida

Hi,


Here is:

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: anonymous :: line 136" data: no] [QUERY: INSERT INTO tags (tagID, name, type, dateAdded, dateModified, clientDateModified, libraryID, key) VALUES (?, ?, ?, ?, ?, ?, ?, ?)] [ERROR: constraint failed]


Thanks.


Ricardo Almeida

dstillman

Can you provide a Debug ID for the sync attempt?

RicardoAlmeida

Hi,

Here goes: D36558982


Regards.


Ricardo Almeida

dstillman

Could you upload your DB to the DB Repair Tool and e-mail the Upload ID to support@zot....org, with a link to this thread? You can ignore the download links the tool provides.