Zotero shows up in google docs, but clicking it does not do anything

rowankoe1
title, it shows up as Z and in tool bar, but clicking it does no work, sometimes a panel flashes but its to quick to see what it is.

ID: 100079675
  • dstillman
    Try disabling all your other browser extensions (including Google Docs Offline) and reloading Google Docs. Does that help?
  • rowankoe1
    nope, still doesnt work
  • dstillman
    edited October 17, 2022
    That's with all other extensions? Did you try restarting the browser after that?

    If that still doesn't work, can you make a screen recording of what's happening, upload it somewhere, and either provide a link here or email the link to support@zotero.org with a link to this thread?

    As a temporary measure, you can also try in a different browser, or you can try creating a new Chrome profile.
  • rowankoe1
    Yup, all extensions disabled, browser reset. This has been an issue ever since I downloaded Zotero a year ago and I just put up with it and used word, but it would be really helpful to use in google docs.

    Here's the link:

    https://drive.google.com/file/d/14J2F0g9P9J0lI_Shfyxf7dqGoN8fdMnk/view?usp=sharing
  • dstillman
    OK, you should try the things I say above — trying in a different browser and in a new Chrome profile.
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