Merging duplicated items does not function

Hello everyone,

I want to merge my duplicate items in Zotero. So I click on the merge item button, but nothing happens. Is there any idea where the problem issue comes from?

Thanks
  • What exactly are you trying? See Steps to Reproduce.

    If you select multiple items in the regular items list, right-click, and choose "Merge Items…", you still need to choose to merge them in the right-hand pane.

    If you're in the Duplicate Items collection and you select a set of items, you would then merge from the right-hand pane.

    If you're trying one of those things and it's not working, we'd want to see a Debug ID for an attempt that fails.
  • Hello.

    Here is the Debug ID:

    D2016370552
  • Can you provide a Debug ID for Zotero startup through loading Duplicate Items view and trying to merge items, using the "Restart with Logging Enabled…" option?
  • Same problem here, Debug ID: D2035022570

    It is a shared library.
  • Tried another time with all add-ons disabled, but still same problem: D2046876324
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