Zotero not working on Microsoft Word or Google Doc
I have a 2018 MacBook Pro and have been using Zotero since spring of 2020. For the past day or so I have been having issues adding citations and bibliographies to my paper. I have tried restarting and refreshing zotero on all platforms and nothing is changing. I just reported the error and this is my report ID;
Report ID: 99647751
I tried switching from Google Chrome to Safari and nothing worked. I then proceeded to download the document on to Microsoft Word and it still isn't working.
Please let me know what can be done. Thank you!
Report ID: 99647751
I tried switching from Google Chrome to Safari and nothing worked. I then proceeded to download the document on to Microsoft Word and it still isn't working.
Please let me know what can be done. Thank you!
To move a Google Docs document to another word processor, see https://www.zotero.org/support/kb/moving_documents_between_word_processors
Report ID: 92763540
Please let me know if there is anything else I can do on my end. Thank you!
https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce
Can you restart Zotero and provide a Debug ID from Zotero for clicking Add/Edit Citation in a new, empty Word document, assuming that doesn't work?