Indeed, it looks like my institution has switched to the "new" interface as the default. You can get to it via:
http://apps.newisiknowledge.com/
Looks like I can still get to the old interface, so that's a workaround, but it'd be nice for Zotero to be updated for the new interface.

+1

Zotero now supports the new Web of Science interface. Please let us know if you experience problems with Zotero's behavior on the site.

Thanks,

Michael

Can you post some specific items and URLs that fail?

I did a title search and found the article. The search results page did not work, but I was able to import the item from the individual item page. Can you capture the article from the individual article page?

http://apps.isiknowledge.com/full_record.do?product=WOS&search_mode=GeneralSearch&qid=5&SID=1CLj@62C5NDCKe7HDOl&page=1&doc=1

Hi all,

I have been having the same problem with Web of Science. I cannot download a complete page of references, although I do *sometimes* see the folder icon in the url bar. I just get the "Could not save item" message. If I go to an individual record I can download that single item OK. I tried installing the alternative xpi but it made no difference. Unfortunately, I can't try firefox 3 as our system is pretty locked down.

Is there any fix for this? This used to work fine. For a lot of our users the ability to download complete search pages from web of science/knowledge is going to be a deal breaker I'm afraid.

Any advice?

My first post here, and I'm brand new to Zotero, just installed it today. I love the ability to simply grab a list of references from, for example, IEEE xplore -- it's easy. I'd like to be able to do the same with Web Of Science/ Web of Knowledge. My understanding of what I've read on this forum is that things aren't yet working, other than individual items, is that correct?
So, count this as a vote toward that idea as well.

I'm using linux and Firefox 2.004

I have the same problem in web of science ( ZOtero 1.0.6 in firefox 2.0.0.14)

I did some changes in the translator of web of science (using scaffold) to recognize the page web of Knowledge ( the folder icon now appears) but I didn´t get to import the references from the list.

I don´t know javascript, so if there are some body knows, please help us.

We just pushed out a fix for some of the Web of Science/ Web of Knowledge issues. Your copy of Zotero should auto-update within 24 hours, or you can update manually by clicking Update Now in the General pane of the Zotero prefs.

To open the preferences pane click the gear icon, this will open the actions dropdown menu. Select preferences from that dropdown menu.

@olgafinikova, it depends on how those files are formatted. If those .txt files are formatted in one of the supported import formats (For example RIS or BibTeX) it should be very easy to import them.

Ticket created. https://www.zotero.org/trac/ticket/1155

Argh! Broken again for WoK? WoS works fine! Only 3 letters different in the URL and it dies (product =...)

Alright, I installed Scaffold and managed to get it working... the changes I made were to Michael Berkowitz's ISI Web of Knowledge translator.

Target: (WOS_GeneralSearch|product=WOS) --> (WOS_GeneralSearch|GeneralSearch|product=WOS|product=UA)

Detect Code: if (doc.title.indexOf("Web of Science Results") != -1) { --> if (doc.title.indexOf("Results") != -1) {

Works like a charm. Someone who knows what they're doing want to check this out and maybe merge it in?

Thank you Yuletide !

Your fix did part of the job.

It looks like the original code was only able to "sense" the results from the "Web of Science" databse. Now, thanks to your fix, Zotero can "sense" the results from other satabases / tabs ("All Databases", "Current contents connect", "Medline"...)...

BUT

It is still unable to import results which are NOT part of the "Web of Science" database.

For example, there is no way I can import this article from "Medline" :

http://apps.isiknowledge.com/full_record.do?product=MEDLINE&search_mode=GeneralSearch&qid=61&SID=Z2K9D7KknpE6PI81LfD&page=1&doc=1

Same with this one from "Current Contents" :

http://apps.isiknowledge.com/full_record.do?product=CCC&qid=57&SID=Z2K9D7KknpE6PI81LfD&search_mode=GeneralSearch&viewType=fullRecord&doc=1&page=1&log_event=no

I wish Zotero was able to see the difference. Obviously their structure is different and this causes the import process to freeze.

Is it possible to "teach" Zotero to distinguish "Medline" articles (product=MEDLINE) , "Current contents" articles (product=CCC), etc?

I wrote to Thomson Reuters customer support in order to let them know about the problem and they say they would be glad to help improving the ISI Web of Knowledge import filter.

Here it is (in case it can help) :

----------------------------------------
Dear Jean

Thank you for your response. As we do not support Zotero we can not supply you a solution for Medline and Current Contents in regards to importing. As for us Supporting Zotero we are more than happy if Zotero wants to contact us to enhance their importing tool.

Best Regards
Tarnjeet

Tarnjeet Nandra
Customer Technical Support Executive
Global Customer Support
Thomson Reuters

Technical Support: +44 20 7433 4999
http://scientific.thomsonreuters.com/support/
http://scientific.thomsonreuters.com/


--------------- Original Message ---------------
From: jean-Hugues [jean-hugues.morneau@ujf-grenoble.fr]
Sent: 06/03/2009 13:03
To: ts.support.emea@thomson.com
Subject: Re: Thomson Reuters Technical Support Case:TS-00069816:ref:00D3un.50077zwhs:ref:How
to export bibliograp [ ref:00D3un.50077zwhs:ref ]

Good afternoon,

Thank you for your reply.


Thomson Reuters Customer technical Support a écrit :
Dear jean-hugues,

>Thank you for contacting Thomson Reuters Customer Technical Support about the >possible exporting enquiry. I do apologise for the late response but hopefully I will be >able to assist with all your questions.

>In regards to exporting bibliographical references from ISI Web of Knowledge to >Zotero we do not export to Zotero as we do not support this software. The only way >you can export it is if you save to it to a file and then uploaded onto your software.

Well, Zotero being widely used by your customers, I think you should take a closer look at the way it works and make sure that the interface used to access your databases is compatible with it. I am convinced that the problem I'm experiencing could be solved easily would your technical staff contact the team in charge of Zotero to identify the source of the problem.

My problem is that Zotero is able to import bibliographical references
from the Web of Science database, but it is unable to do so with items
from Medline and Current Contents. Zotero has been instructed (through
an import filter) to recognise Web of science references, but not
Medline and Current Contents'. I guess that it stems from the structure
of the references from Medline and Current Contents being different from
that of Web of science.

Therefore, the import filter just needs to be modified. I'm sure this
can be done easily provided you get in touch with Zotero's team.
In regards to exporting from Medline and Current Contents, what issues are you having that does not allow you to export? How are you exporting files?

>You can either export from the bottom of the results page that gives you the option >to export to any of our Exported Software, e.g "ref manager, endnoteweb and >procite" and also save to "other reference software" which includes "html, plain text >and tab-delimited". Other references software is the option you should use if you >want to export it to Zotero.

Indeed, another way to get around this problem would be to find a way of saving results to a file and import it into Zotero. I tried that but it
doesn't work. As a matter of fact, Zotero can't import .cgi files.
Neither can it import txt files generated by the "save to other
reference software" option...

It might come from the parameters from my computer, but I doubt it.
Did you try it out yourself? Could you do some tests?

I'm sure this problem could also be ironed out easily. As far as I know,
Zotero can import the following files :

MODS, MAB2, MARC, RDF, RIS, Refer/BiblX, BibTeX

If you added to your interface one or several of those, that would do
the trick. The more the merrier, eh?
I'm not a specialist in computer but I guess that it would not be
difficult at all.
Think about the benefits for your customers !

>Let me know how you get on and notify me of the issue that you are having.

Done ! ;-)

I really hope that we will find a way to solve the problem.
Many other librarians, students and professors are experiencing the same
frustration.

Please help us out !

Thanks for time,

Best regards,

JH Morneau

Thanks for the info, I didn't know that.

HEY is this me getting mad or did Thomson Reuters do something?

I just found a way to export into BibTex format for ISI Web of Knowledge !!!!

Just select some items, then click on the arrow following "Save to other
reference software" and in the list that opens there is "BibTex" !

Tried it and it works !

I may be wrong but I'm pretty sure "BibTex" wasn't on that list before.
Can someone confirm this???

Anyway, I'm very glad that I can use Zotero with ISI WOK now.
If we could export to BibTex from Ovid SP as well, all my problems would be solved and I would be perfectly happy with Zotero :-)