Can not sync
After updating to 2.0 I can not sync my library. I got this message when righclicking on a small yellow triangle with excalmation mark on inside the update arrow: Report ID: 7adfc6b4. This means nothing to me. I hope it is of some use for you! I will try to sync again in a while.
derxen
I made backups of my databases on both computers, but I really need zotero's functionality as I have a proposal due very soon. Please help!
derxen
derxen
Report ID: 1855776968
I use Firefox 3.10 on Ubuntu 9.04 if this is of any use.
I will watch how this develop. Version 1.5 functioned without any problems. From the comments it seems as if several users are experiencing the same problem with Zotero 2. I have backed up my library just in case...
derxen
Running Mac OSX 10.5.7 and Firefox 3.0.5 with Zotero 2.03b.
Procedure I used:
0. Locate your zotero folder and back it up!
(usually it's in your firefox's Profiles folder - in windows go to Run and type %appdata% and then go to Mozilla-->Firefox-->Profiles) Now change the name of your original zotero folder from 'zotero' to something else like 'zotero2' so that firefox will generate a brand new 'zotero' folder
1. Click on the 4th icon from the top left corner of the zotero panel (it looks like a gear)
2. Choose 'Preferences...'
3. Go to the 'Sync' tab (2nd button from the top left corner)
4. Change sub-tabs to 'Reset' (look above the username and password input fields)
5. Choose 'Restore from Zotero Server' and click the 'Reset...' button. You'll get a message saying that firefox has to restart. Let it restart and if you receive a message asking if you'd like to reset the connection, click reset.
IMPORTANT NOTE: After this don't try to open the zotero panel. Zotero is syncing even though the panel is minimized. Every time I tried to open it at this point the sync generally failed and firefox would lock up
6. Don't do anything with firefox for at least an hour ;-)
(Probably depends on the size of your database)
Check to see if everything sync'ed by opening the zotero panel
7. Repeat process on other computers as necessary
8. Rejoice since now you can finish that awful proposal you've been working on
Hope this helps