Proquest translator errors

qenghis
The Proquest translator is no longer working for me (through the Columbia U. proxy).

With the FF add-on, I get a "Could not save item" message. With the stand-alone, I see no messages, just an empty gray message box that quickly disappears. I'm using version 3.0.3 in both cases. Other sites seem to work OK.

Some examples:
http://search.proquest.com.ezproxy.cul.columbia.edu/docview/129023293/13612165F6775CD816F/6
http://search.proquest.com.ezproxy.cul.columbia.edu/docview/571784879/13612165F6775CD816F/12
http://search.proquest.com.ezproxy.cul.columbia.edu/docview/500546419/13612165F6775CD816F/16
«1
  • qenghis
    Update: The problem seems to be sporadic. I have no problem with some articles. Other articles work occasionally. And some articles I can't get to work at all.
  • GabyWeiss
    Hey qenghis,
    I remember I saw this bug-fix for ProQuest - its sounds like this might be good to solve your issue. Also check out this Improvements to Proquest translator page, maybe you'll find something there.
    Hope this helped! Gaby
  • qenghis
    Thank you, GabyWeiss. That doesn't look like that's the problem, though. There's no "pqdtft" in my urls, and the translator's regex seems to match fine. I suspect that the problem is in the data scraping.

    It's odd that no one from Zotero, has replied. Usually, they're pretty responsive.

    To the Zotero folks, if you can give me some debugging pointers, I know javascript, and I'd be happy to help debug.
  • adamsmith
    confirmed - I'll take a look when I get a chance.
  • qenghis
    Thank you, Adam. Please let me know if I can assist.
  • adamsmith
    a fixed version is now up - it will auto-update within 24hs or you can update immediately from the general tab of the zotero preferences.
    I tested with the three links above (as well as some others) and this should work now, but any problems please let us know.
  • qenghis
    Great. Thanks so much.

    FF works now, but it's still not working for me with Chrome and the standalone. I don't get any error message. The alert box just says "Saving item" and then disappears.
  • adamsmith
    works for me on Chrome. Maybe restart Zotero and Chrome?
    If you get a chance to try this on campus or via VPN - i.e. w/o the ezproxy I'd be curious if that makes a difference.
  • qenghis
    Ah yes, thanks again. Restarting chrome did it. I'm still not getting the automatic pdf download on chrome, but I think that's a separate issue which is pending in a separate thread.
  • adamsmith
    yes, that's a known current limitation.
  • dominicv
    Hi everyone, I'm also having trouble saving from Proquest.
    I am on a result page for a advanced search. When I click the Save to Zotero button in the address bar, I see a list of found articles. I select 3 and click save, the a blank zotero saving window appear then after a little while I get the error cannot save item in that same window.

    I am using the URL (sorry this is very long)
    http://search.proquest.com.proxy.bib.uottawa.ca/results/1373271B0041CE59845/1/$5bqueryType$3dadvanced:OS$3b+sortType$3drelevance$3b+searchTerms$3d$5b$3cAND$7cpub:Edmonton+Journal$3e,+$3cAND$7ccitationBodyTags:LRT$3e$5d$3b+searchParameters$3d$7bNAVIGATORS$3dsourcetypenav,pubtitlenav,objecttypenav,languagenav$28filter$3d200$2f0$2f*$29,decadenav$28filter$3d110$2f0$2f*,sort$3dname$2fascending$29,yearnav$28filter$3d1100$2f0$2f*,sort$3dname$2fascending$29,yearmonthnav$28filter$3d120$2f0$2f*,sort$3dname$2fascending$29,monthnav$28sort$3dname$2fascending$29,daynav$28sort$3dname$2fascending$29,+RS$3dOP,+chunkSize$3d20,+instance$3dprod.academic,+date$3dRANGE:1989-0-1,1989-11-31,+ftblock$3d34000+1+34001,+removeDuplicates$3dfalse$7d$3b+metaData$3d$7bUsageSearchMode$3dAdvanced,+dbselections$3darts$7cscience$7cliterature$7chealth$7cbusiness$7cUNASSIGNED$7cdissertations$7cnews$7chistory$7csocialsciences,+siteLimiters$3dSourceType,_$25DocumentType,_$25Language$7d$5d?accountid=14701

    I had the exact same trouble when trying to save from a Factiva results page yesterday. I wonder if it's specific to my proxy? I will try again when I am on campus inside the library and see if that works...

    Any thoughts?
  • adamsmith
    that URL is tied to your session - which database(s), which search terms?
    Is this using Firefox or Chrome/Safari?
    What happens if you go to the items and try to save the individually.

    Unlikely this has anything to do with your proxy, which looks standard.
  • dominicv
    Hi adamsmith and thanks for your help.

    The database: Proquest
    The search term: "pub(Edmonton Journal) AND LRT" in the last 12 months

    Using Firefox (I switched from Chrome because I had even less success there with Zotero)

    I get the same error when I try to import an article after opening it individually (for example: the article titled: "Tax hike possible to 'fast-track' LRT; Public-private partnership for Mill Woods an option" which opens in http://search.proquest.com.proxy.bib.uottawa.ca/docview/922199920/1373298D79155F8E7A2/12?accountid=14701)
  • adamsmith
    let's stick with the individual article then (those links I can use).
    That works for me.
    Run through 4,5,6,8, and 11 here:
    http://www.zotero.org/support/troubleshooting_translator_issues
    Post the Translator used from 6 and the report ID from 11 here.
  • dominicv
    Hi again, here is my troubleshooting log:

    4 - done already, running Firefox 13.0 which reports being up to date
    5 - Zotero reports it's up to date (mine actually says "À jour" since my UI is in French...)
    6 - The tooltip say: "Saveto Zotero (ProQuest)"
    8 - None of my installed Firefox extensions are reported as problematic.
    Disabling all extensions except for Zotero and restarting Firefox did not fix the issue as I still get the same error message.
    11 - ReportID: 219961129
  • adamsmith
    (Dan - what does the error report say?)
  • dstillman
    [JavaScript Error: "No title specified for item" {file: "chrome://zotero/content/xpcom/translation/translate.js" line: 554}]
  • aurimas
    dominicv (or Dan), what version of Zotero are you using? The current version is 3.0.7. Update if it's anything else.
  • aurimas
    dominicv, you wouldn't happen to be using the French interface of ProQuest, would you? I can reproduce the same error if I switch to French. Try using English (there is a selector at the top).

    We should probably rethink the ProQuest translator to work with other languages.
  • adamsmith
    (@aurimas - any thoughts on how to do that? I remember that Ajlyon used the data on the page bc. it was much bettern than the RIS export. I guess we could have it check and switch to the English version if necessary?).
  • aurimas
    I did something similar for springer link and sudoc translators by essentially building a list of fields in all available languages. It's quite messy.

    Perhaps it's better to stick to RIS export (maybe only when we detect non-english interface).

    I would prefer BibTeX, but they place a lot of the metadata in the note field and use localized strings there as well. We can probably do some cookie manipulation like in Google Scholar translator to get the english version of BibTeX. This would be similar to what you suggest though, but perhaps faster. I'll need to take a closer look at the translator to figure out if we can use BibTeX only.
  • dominicv
    Hi everyone, you were right my problem stems from using the French UI for the ProQuest database. I was able to succesfully import to Zotero both one article at a time and multiple articles from the Search results page when using the English UI.

    One added question as a newby: shouldn't the PDF files of the stories also be imported since I selected that option on the preferences? I'm asking because to my surprise, only the metadata was sent to my Zotero database...

    Once again thanks!
  • lugusto
    I was also getting the same bug but simple changing to English UI the import worked as expected.

    I suggest your guys listing this issue in known issues page.
  • adamsmith
    @lugusto - good point, done. We're also working on a fix.
  • lugusto
    Found a new issue

    I've imported 19 search results at same time. All of them are ok, but I've found on my storage folder some sets not linked to any Zotero registry containing a list of html-related files.

    I'm running Portable Firefox 13.0 with Zotero 3.0.7 on Win7 Home Premium. My files folder is set to a custom place outside the profile one.


    10/06/2012 14:44 <DIR> ..
    10/06/2012 14:44 272 18750.gif
    10/06/2012 14:44 235.494 abstract.css
    10/06/2012 14:44 112.335 abstract.html
    10/06/2012 14:44 339 abstract_1.html
    10/06/2012 14:44 1.249 active_btn_center.gif
    10/06/2012 14:44 4.853 addthis_widget.js
    10/06/2012 14:44 1.849 ajax-loader.gif
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    10/06/2012 14:44 133 b.png
    10/06/2012 14:44 49 blank.gif
    10/06/2012 14:44 87 blt_orange.gif
    10/06/2012 14:44 1.040 btn2.png
    10/06/2012 14:44 1.040 btnbluesearchpanelinnerbg.png
    10/06/2012 14:44 50.857 btnsearchpanelinnerbg.png
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    10/06/2012 14:44 754 bullets_sprite.gif
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    10/06/2012 14:44 47.897 close.png
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    10/06/2012 14:44 1.237 collapse.png
    10/06/2012 14:44 243 collapsecol_grey.gif
    10/06/2012 14:44 233 collapsecol_white.gif
    10/06/2012 14:44 348.147 core.js
    10/06/2012 14:44 130.558 core015.js
    10/06/2012 14:44 546 cos_icon.gif
    10/06/2012 14:44 715 delete.png
    10/06/2012 14:44 1.526 dialog-background.gif
    10/06/2012 14:44 195 displaydatabaselist.js
    10/06/2012 14:44 1.317 docviewlink.js
    10/06/2012 14:44 1.493 ellipsis.xml
    10/06/2012 14:44 1.727 error-bevel-left.gif
    10/06/2012 14:44 5.459 error-bevel-left.png
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    10/06/2012 14:44 199 folder.png
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    10/06/2012 14:44 1.603 foresee-alive.js
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    10/06/2012 14:44 369 indicators_sprite.gif
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    10/06/2012 14:44 778 information.png
    10/06/2012 14:44 333 info_panel_sprites.png
    10/06/2012 14:44 2.950 intellidocs.png
    10/06/2012 14:44 117 l.png
    10/06/2012 14:44 7.306 loading.gif
    10/06/2012 14:44 6.603 loading_wbg.gif
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    10/06/2012 14:44 131 loadtip_tb.png
    10/06/2012 14:44 1.070 logo_lec.gif
    10/06/2012 14:44 2.656 logo_refworks.gif
    10/06/2012 14:44 109 l_002.png
    10/06/2012 14:44 352 menu_bg.jpg
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    10/06/2012 14:44 6.778 myresearch_icons.gif
    10/06/2012 14:44 5.079 naxos_logo.png
    10/06/2012 14:44 175.594 os-std.js
    10/06/2012 14:44 32.913 os-xtra.js
    10/06/2012 14:44 575 pinkienails_panel_sprites.png
    10/06/2012 14:44 126 pipe.png
    10/06/2012 14:44 128.170 pqcore.js
    10/06/2012 14:44 5.445 pqlogo.png
    10/06/2012 14:44 2.534 pq_logo_sml.gif
    10/06/2012 14:44 6.712 preload.gif
    10/06/2012 14:44 17.909 prototip.js
    10/06/2012 14:44 127 r.png
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    10/06/2012 14:44 4.833 rw_logo_small.jpg
    10/06/2012 14:44 126 r_002.png
    10/06/2012 14:44 1.396 scrollertrackvert.gif
    10/06/2012 14:44 1.265 search_icon.png
    10/06/2012 14:44 800 search_icon_widget.png
    10/06/2012 14:44 789 search_icon_widget_left.png
    10/06/2012 14:44 3.769 search_panel_sprite.png
    10/06/2012 14:44 910 section_heading.png
    10/06/2012 14:44 4.005 shade_on.png
    10/06/2012 14:44 3.124 shade_over.png
    10/06/2012 14:44 135 side_panel_sides.png
    10/06/2012 14:44 135 side_panel_sides_products.png
    10/06/2012 14:44 135 side_panel_sides_product_results.png
    10/06/2012 14:44 135 side_panel_sides_results.png
    10/06/2012 14:44 1.215 side_panel_sprites.png
    10/06/2012 14:44 294 smartsearch_panel_sprites.png
    10/06/2012 14:44 799 sort-asc.png
    10/06/2012 14:44 800 sort-desc.png
    10/06/2012 14:44 43 spacer.gif
    10/06/2012 14:44 447 status_change_panel_sprites.png
    10/06/2012 14:44 117 t.png
    10/06/2012 14:44 1.219 tab-active-tl.gif
    10/06/2012 14:44 43 tab-content.gif
    10/06/2012 14:44 5.587 tabs-sprite.gif
    10/06/2012 14:44 347 thumbnail_nav_panel_sprite.png
    10/06/2012 14:44 532 tick_sprite.gif
    10/06/2012 14:44 347 toolbar_panel_sprites.png
    10/06/2012 14:44 54 top_bar_bg.gif
    10/06/2012 14:44 141 tree-branch.png
    10/06/2012 14:44 137 tree-branchend.png
    10/06/2012 14:44 1.109 tree-sprites.png
    10/06/2012 14:44 107 tree-vpipe.png
    10/06/2012 14:44 80 tree_join.gif
    10/06/2012 14:44 78 tree_joinbottom.gif
    10/06/2012 14:44 61 tree_joinroot.gif
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    10/06/2012 14:44 122 t_002.png
    10/06/2012 14:44 612 untitled
    10/06/2012 14:44 21.383 webtrends.js
    10/06/2012 14:44 15.320 widget-font-sprite.jpg
    10/06/2012 14:44 2.552 widget_logos_sprite.png
    10/06/2012 14:44 689 widthslider.gif
    129 arquivo(s) 1.564.447 bytes
  • adamsmith
    where exactly are those files?
  • lugusto
    edited June 10, 2012
    P:\SkyDrive\(removed due to privacy issues)\storage, on folders names listed at the end of message.

    (I've done in total 3 bath import from ProQuest. It seems that each imported work generated an extra folder with HTML stuff)

    Total filesize: 121mb


    2A5VZN3W
    4NMT42DH
    5D6WC93T
    6KW2CETF
    6KXAGRA3
    745NK254
    8VJQB3XT
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    GN8TM5BT
    J9FQ32HT
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    RFH7IWEZ
    SM362NU9
    SNJ5M3HM
    TQQEXIH9
    TVRNA8D3
    U24VMFXS
    UVM2IFUE
    XRTPREE3
    XTMXCDXX
    XUDWMFJA
  • adamsmith
    that's where Zotero puts the data for the Snapshots it takes of sites - that's expected behavior.
  • lugusto
    It's safe to delete the folders containing HTML sets and keeping only the ones with PDF files?
  • adamsmith
    edited June 10, 2012
    it's mostly safe, but inelegant and you'll have links to deleted files in Zotero - I'd recommend that you delete the snapshot in Zotero (attached to each Proquest item) rather than the files in the storage folder.

    It's not really recommended that you ever touch the content of your storage folder. It will, e.g., make later troubleshooting much harder. Anything that's in your storage folder you can delete using the Zotero interface if you don't feel you need it.

    (edit: after deleting the snapshots in Zotero you'll need to empty the Zotero trash before the files disappear from your HD).
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