I only had Activity Monitor, Firefox, Zotero and PDFGear open; I wasn't running anything intensive or high memory requirement in those tabs and their memory usage was much lower.

If I click again on the selector icon in Firefox, I do get the selector as expected:

I would expect that you could trigger the same error in Firefox just by trying to load a site via the proxy manually with the Zotero Connector disabled. Assuming that's the case, clearing cookies for

Could you provide a Debug ID for a save from Firefox that produces the failing behaviour?

When you say that disabling the Zotero Connector's proxy redirection allows the site to load, you mean not going through the proxy? This error is from your proxy server, so that's not meaningful. You'

Things are a little bit different on Firefox, the first time i clicked the Zotero Connector, it worked well, the CAPTCHA page jumped up and passed the check, the file saved successfully. BUT when i tr

Let us know whether it works with Firefox on your university network and then we'll see if we can troubleshoot this further.

i guess i just use the email authorize to fix the problem, and I‘ll test the Firefox later

@kgrox Does it work for you with Firefox or is it also broken in the same way?

I recently noticted that when I import that an article from the American Economic Association, the tags are not imported correctly. For example, the tags for doi.org/10.1257/jel.20201641 are:

Firefox 138.0.1 (64-bit), Windows 10

3. Install Zotero Connector for your Firefox/Chrome(-based) browser, or for LibreOffice

I am using Firefox 137.0.2 (64-bit) and Windows 10.

Report ID: 1133541209

Instead of (tested in Firefox):

works the same as Preview (unsurprisingly), Firefox's works the same as Zotero's (because Zotero is based on Firefox), and Chrome's doesn't support Look Up at all.

First try clearing your cookies on Wiley. Open Firefox Settings, search for "cookies", click "Manage Data...", search for "wiley", remove.

Zotero Connector Beta for Firefox [5.0.166beta2]: Debug ID is D1067987813

Zotero Connector Beta for Firefox: Debug ID is D1235847307

Could you produce another Debug ID with Zotero Connector for Firefox Beta?