This can really only happen if you 1) save the document in the wrong file format, 2) move the document between different word processors (e.g., Word and Google Docs) in the wrong format, or 3) explici

Here you can see the backlog of outstanding style requests that I track: https://docs.google.com/spreadsheets/d/1zc3Sl4JU7Ltu0Q55-OB0QYCJbYiguVXwpc_BzBLLZcA/edit#gid=128551622

Right, so @BriaaRobinson, you can't copy directly between Word and Google Docs and preserve active citations.

Did you use the export/import feature form the Zotero Beta to move between Word and Google Docs? Can you edit any of the citations in the document within Google Docs?

I am using Word (but we've switched between Word and Google Docs and that seemed to be the problem. When I try to reinsert I get an error message saying Zotero experienced in error updating your docum

I too am having this problem using Zotero in Google Docs. When trying to cite just a single reference, I get the message "Zotero is updating your document. Please wait…" and the window is stuck for >1

https://docs.google.com/spreadsheets/d/1zc3Sl4JU7Ltu0Q55-OB0QYCJbYiguVXwpc_BzBLLZcA/edit#gid=128551622

https://docs.google.com/spreadsheet/ccc?key=0AvE90AYG2sPDdERSTmJFU3JYN2pwcDJvbmFFZUhtM3c#gid=82

Thanks poettli for your feedback, I don't use Paperpile. Still my problem is not fixed. I saved the document with a new name and tried again still no solution... I don't understand the problem again..

can begin writing a document collaboratively in Google Docs and move it to Word or LibreOffice for final editing, or vice versa. (You can also use it to move documents between Word and LibreOffice wi

i am trying to open a document in google docs but it loses all zotero citations. How to open it with zotero citations???

I have a word document that I produced from Google Docs with many PaperPile citations, and the corresponding bibliography at the end. I'm planning to switch over to zotero entirely and would like to m

No, I'm afraid not - planned, but not current possible. It's not a trivial problem as google docs and Word use completely different ways of storing citation information.

Did you copy and paste the contents of this document from another document? If all citations unlink upon interaction with Zotero, it means that Zotero couldn't find the field codes that should be stor

I submitted an error report 490787838 and a debug report D1641104167. I'm using zotero citation manager on google docs, and suddenly whenever I try to add a citation or refresh zotero, it unlinks all

is. I simply utilized the Zotero button on Google docs. Any idea what to do please?

I'm running the Zotero 5.0.55 chorme plugin however I still get the Upgrade Zotero pop-up that points to version 5.0.46 or later. I've thought about downgrading, however I cannot find previous versio…

I cannot automatically cite in my Google Doc through Zotero Add Cite function. When I press the button, I get the message:

Look through all Zotero windows (either in the start bar, or by using Alt-Tab) after pressing Add/edit citation in Google Docs. The citation dialog might not come up to the top the first time you try

So, when I click on add or edit citations in google docs, it takes me to zotero desktop but it doesn't show the search bar that comes up when I am trying to insert a reference for example in MS Word.