If you see this again, please provide a screenshot of the issue. Better yet if you can figure out what steps you took for that to occur. If a Word restart makes the field codes disappear, then it's mo

You are running a preview (beta) version of Word. Could you switch to a non-beta channel and check if you can reproduce the issue with the Zotero Beta?

My point in my first reply was only that it seems not to be about a Word "setting" since I checked those settings. I didn't say that it wasn't Word "behavior". In fact I say that it could have to do w

That's not the point. Word can sometimes switch between displaying field text and field codes. The page explains how to toggle that manually.

The Word versione Is 2501, build 18429.20133

I wrote the script. It is extracting information from items in a collection. The output length varies. I don't know how to measure the length of a note. Maybe this approximation helps: A word export

I read the article. I checked the setting and it was already turned off. I did not toggle any individual field code setting manually either. Hence, I concluded that it is not a "Word setting".

Submit a Debug ID from Zotero for an attempt to insert a citation that fails. Also follow Troubleshooting Errors in Word Processor Documents

See Reporting Problems. Provide information about what word processor and what version you use. Include a Report ID.

@daniel.r: It's literally a Word setting, as it explains on the page I linked to. There's a global setting, and each individual field can be toggled as well. I'm not sure why you're arguing with me?

Can Word toggle the field codes (to/from displayed citations) ? If not, a field code may have been corrupted and thus not recognized as a field code by Word.

@Pixm79 Could you clarify what version of Word this is? Open a Word document, choose File from the top left corner, and then click either Account or Help in the left nav bar. You’ll see your Office ve

No, it's not a word setting. But the article explains that it could have to do with track changes. I'll try to keep that in mind and see what happens.

If you open a new Word document, then open Terminal.app and paste in

Thanks for the report. We'll look to fix this before releasing these changes on the non-beta release. I've created an issue to track it.

Could you produce a Debug ID from Zotero (not the Zotero Connector)? Following Troubleshooting Errors in Word Processor Documents is likely to help.

No, that's a Word setting — it doesn't have anything to do with whether Zotero is running or not. A Zotero citation is a standard Word field, and once Zotero inserts it into the document, Zotero has a

I did two thinks in trying to fix it. One was to accept all tracked changes that involved Zotero fields. The second was restarting word. One of those things seem to have worked for now, though I am un

There seems to be a problem that field codes are shown sometimes instead of the formatted citation (at least in Word). This seem to happen only when Zotero is not running. Maybe it is related to accep

Hi all. I just upgraded to Zotero 7 because I was having problems with Zotero 6 crashing when I was inserting citations in Word. However, it won't open. I tried uninstalling and reinstalling, restarti