No, you should test in a new Firefox profile to see if you still see the bug there. The errors that are being thrown by Firefox/Zotero are quite unusual and could be caused by other extensions interfe

I just deleted the other extensions and rebooted. Exact same problem. I'm not really wild about having a whole other profile on Firefox, truth be told. I'd like it either to work with Gdocs or I have

You should try disabling all other extensions in your browser and seeing whether that helps. If not, try creating a new Firefox profile and see if it works there.

I have the same behavior on my laptop using Chrome or Firefox, Windows display scaling set to 100% or larger, or using the laptop screen or an external monitor. If I make the browser window much smal

Hi, I have been having trouble saving articles to Zotero both from Chrome and Firefox. I get an error message, saying if the problem persists (it has) I should try "getting help". Help! Sometimes in s

It doesn't look like you've ever asked anything about getting Safari to work, so that'd be the first thing I'd try, or of course, using a different browser (I've heard pretty good things about Firefox

- that's why it might differ between Chrome and Firefox.

You are downloading it with Firefox, and Firefox takes the default action for installing xpi files, which is to install it in Firefox, which doesn't know about zotero xpis, and unhelpfully reports the

Thank you Dstillman for making the Chrome/Firefox Browser Extensions perfectly work again: Thank you to the Zotero team for fixing the issue! Much appreciated: Mille Grazie.

I'm using Firefox with the Zotero extension enabled.

I am having the same problem with both the Chrome and the Firefox connectors - when I try to save an item from the web, like a book on Amazon.com, it says saving, but never completes. I am running 5.0

I also downloaded Firefox, and it is working like a dream.

@adomasven I downloaded Firefox for the first time in years today and have been using Zotero flawlessly. No issues at all. This seems like a Chrome-specific issue.

issue have said that they don't see the bug with Firefox. Please confirm whether you can reproduce the bug with Firefox, and if you can't, that's the best solution we can offer right now. If you can

upon clicking the "Save to Zotero" button on the Firefox Connector, I don't get the full-text PDF as an attachment to my library. The DOI is https://doi.org/10.1145/3290605.3300324.

@mattstidham If you see {Updating} after inserting the citation (the Zotero citation dialog and progress bar closes), try using Google Docs and Zotero with Firefox and see if you still get the issue.

They changed the collation, and that 1.5 hour is probably mostly spend finding the configuration file and reading the docs. The actual technical change will have been one or two lines of text in a con

I look into this with whatever current build of SQLite we have from Firefox every few years, and the last time I did it still didn't seem to be possible, but I'll look again after Zotero 6 is out. Sto

@DWL-SDCA The Zotero pdf reader is based on pdf.js, which also renders PDFs in Firefox. If the goal is just to read and copy/paste text from a pdf reader (and not to import PDFs into Zotero) and you

I use Firefox on a Mac. I'd love it if I could set my default PDF reader to be the Zotero reader. The Zotero reader' seems to be better for copy/paste of text from the PDF than Preview or Acrobat clon