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It's now working. Classic case of bringing car to the mechanic. Couldn't possibly be user error ;) Thanks for responding so quickly.
but it didn't show up when I was using Academic Search Premiere, accessed through my university's library website
when I go to that link, the icon shows up
I'm having the same problem. When I first installed standalone with the Chrome connector, I was seeing the "zotero saving icon," but it's not showing up anymore.