will.chang

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will.chang
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  • Interesting... I did try duplicating the original document again after resetting all my authorizations and logins, restarting, and everything works now! This new duplicate/copy ported all the Zotero links from the original document and I could refr…
    in Report ID 858266127 Comment by will.chang June 26, 2020
  • Hi, Thank you for following up on this. Here are two separate sets of debug ids/logs from my account: Set #1: Connector: Debug ID 1326398489 Desktop: D801038441 Action: Hit "Refresh" Zotero in google doc file menu under "Zotero" tab, error modal po…
    in Report ID 858266127 Comment by will.chang June 25, 2020
  • Hi, Unfortunately the same issue, I tried disabling all other extensions and restarting Zotero and Chrome. The error log is same as before:missing Javascript object properties and extension access issues. I made sure to use the same accounts for doc…
    in Report ID 858266127 Comment by will.chang June 24, 2020
  • Hi, Thanks for the fast response! Unfortunately yes, the error modal still shows up if I try to refresh Zotero or add a new citation. The error log changed though (submitted report id 1420493716)..
    in Report ID 858266127 Comment by will.chang June 24, 2020