hilary.kraus
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Hi, @michalrentka ! Just wanted to check in to say I've just moved to using the Zotero.org storage (rather than using linked files) and everything seems to be running smoothly now. No need to address this further!
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Thanks! All set. You both have been incredibly helpful and patient and I'm very grateful.
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Oh, finally, do I need to revert my linked attachment base directory? Or is that irrelevant, since I'm no longer using a linked file strategy?
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I think it worked! Truly incredible tech support, 11/10. I can't thank you enough. Out of curiosity, is there a way to know exactly how many file attachments (not necessarily notes, but documents, especially PDFs) are in your web library? I often ge…
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It told me I hit my storage limit, which seems promising. I'm going to upgrade my storage and try again.
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Testing that now!
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And a lot of spot-checking shows files living in the storage folders I would expect, not the I7FE7HEV subdirectory.
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Just one reference with 8 attachments and a note! (There were a lot of appendices to that article.)
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Yes, there are a ton of files in there, and I wonder if it has to do with something I did wrong when moving/backing up files/changing settings when I did the big computer swap. After undoing my ZotFile preferences, I remembered to set file syncing…
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Ok, I followed that instruction, and it seems to have turned all my linked files into stored files. Success! I then went to ZotFile Preferences and set the Location of Files back to "Attach stored copy of file(s)." When Zotero attempted to sync, I g…
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@dstillman @adamsmith I am thrilled (if boggled) to report that I can't give you a better debug or error report for this, because after well over a week of hanging for seemingly forever upon startup, the profile is now loading fine. I have no idea w…
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Thanks so much for the speedy reply! I'm feeling a bit better knowing you don't think I've descended into a Zotero nightmare of my own making. In response to your questions: 1. I ran a stopwatch while I followed your other steps. It took about 11 m…
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So sorry I didn't reply to this! I'm experiencing some different issues with the Zotero client that I'm going to post about, and what I do to solve that may make this question irrelevant. Thanks for your response!
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Thanks so much for the update, @dstillman!
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Thanks, I'm relieved to know it's not user error! If I delete the snapshots, should I be able to copy the items?
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Ok, thanks!
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I do have one additional question. Snapshots seem to save only to the data directory, so if I added an item on computer A, the snapshot opens fine, but on computer B, it has the empty dot showing the attachment is missing. Any idea what could be cau…
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I'm so glad it's not a disaster! I followed your sync instructions and all is well. After hours of trying to fix all the problems I created, I panicked! And, yes, the Dropbox/OneDrive are where my attachments are stored. Between ZotFile and Zutil…
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Here's the order of operations from the beginning: 1. Installed Zotero on my old work computer as a new user. Had files syncing to Dropbox, local data install. 2. Leaving that job, so moved all my data to an old laptop at home. 3. Moved that data to…
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Hi, this is a screenshot of the error message. So far this only seems to be happening in EBSCO databases: https://drive.google.com/open?id=1nwBEg7rbYfpseChNdiEg6jMBIngWMfO2
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Hi, I'm the librarian who posted via nsouza2's account to report the problem above. I've consulted our systems folks and they don't think there's an issue with the proxy server or our certificate, after looking at your suggestions and links. The wei…