Comments

• I'm experiencing very slow syncing. I've had sync running (I think) a number of times for several hours at a stretch but my online library still says that it's empty. I think something is happening with the sync because some dialogues popped up as…

  in Slow to never-ending sync Comment by d.swerdlow@ucl.ac.uk March 21, 2011
• Thanks for that - it imported fine here too. I think the refs that are causing the problem weren't properly imported into RefMan to start with so have missing/bad information in some of the fields. I've managed to salvage my key refs so should be …

  in Please ensure that the file is valid and try again (2) Comment by d.swerdlow@ucl.ac.uk March 10, 2011
• I think it has happened with a few references. Below is one that has (I think) caused an error: TY - JOUR ID - 291 T1 - Zinc supplements for preventing otitis media A1 - Abba,Katharine A1 - Gulani,Anjana A1 - Sachdev Harshpal,S…

  in Please ensure that the file is valid and try again (2) Comment by d.swerdlow@ucl.ac.uk March 9, 2011
• I'm having problems importing my library from RefMan12 to Zotero. I keep getting the error "An error occurred while trying to import the selected file. Please ensure that the file is valid and try again." Report ID 952004104. I've tried breaking …

  in Please ensure that the file is valid and try again (2) Comment by d.swerdlow@ucl.ac.uk March 6, 2011