sevgurl
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- sevgurl
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Sorry, I just said it that way because it occurs to me that maybe I should just always have a back up (and I may as well take care of it at the same time). GoodSync allows one way or two way back ups in real time (it's what I use for everything else…
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Okay, well it will take me some time to figure out how to back up everything with GoodSync to my Dropbox, and then do the uninstall/reinstall. Can I come back to this thread if I have a problem?
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Is it okay to use a program like Revo to uninstall?
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Am I supposed to uninstall and reinstall? I thought one of those troubleshooting guides said you just reinstall without getting rid of the previous version.
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Okay, let me see how to make a copy.
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If you want to do anything step by step please at least tell me where to start. It's very difficult to describe every possible thing one has to do.
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Okay, I saw that, but I'm nervous about doing that. How can I make sure all of my information is definitely safe before trying? Everything else works with Zotero as far as I can tell (and the word plugin always worked, too, I'm not sure what has hap…
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I also tried turning off anti-virus/malware software.
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OS is Windows 10.
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Zotero version says 5.0.60
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All of those other things I've either tried, or they were already present/set correctly, as far as I can tell.
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It says word add-ins, but no dotm file.
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Also, I don't see the dotm file under the developer tab.
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I have done all of that. While going through everything, the only inconsistency I noticed is that the program files for Zotero don't seem to include an installation folder, nor can I find the Zotero.dotm file (however, I can find it when I look thro…
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Well, for starters, Zotero is not in the ribbon.