mohammad.anwar
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I have checked the permissions and those are all owned and writable by me (user). I found two folders named Zotero and Zotero-old Can I delete the old one?
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Just to let you know Zotero is starting. I can see my libraries and references as stored. I can add references on Zotero manually and directly from the Safari. But Word seems to be having problem.
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@dstillman: I did not copy any files from any other Mac. I am not sure how to fix permissions since I am not literate in technical stuff. I have old back up on a time machine. Can I delete these files for Zotero and copy them from one of the old o…
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Here is the debug ID: D1691744940 Thanks
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No message! Nothing happening at all. When Zotero is closed then it says not able to communicate.
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My bad. Report ID: 809759349 I am using Microsoft Word Version 15.40 (171108). My Zotero plugin for Word is updated. However, I am unable to use citations as before. While I can see the Add/Edit Citation tab in word, clicking on it to add item…
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Have done this already!
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Thanks! Now Zotero is starting up. I can see my own collection. However, I cannot cite while I write on Word.
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I have checked all the files. Still no luck. I noticed this problem started happening straight after I updated my OS on Mac.
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Thanks Dstillman! is there a way to fix files accessing problems?
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Just did that and below came up: Timestamp: 11/28/17, 3:45:18 PM Error: 1511883918319 addons.xpi-utils ERROR Failed to write add-ons list to profile directory: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)…
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I just updated the Safari to Safari 11. And then installed the latest version of Zotero and Zotero Connector. Still the same issue.
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Thanks very much! I just finished all the updates on my Mac. I though this would have sorted the issue. My Zotero is updated as well.
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This is for Macbook by the way.