ne598513
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- ne598513
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Thank you Adam Smith. This is a relief. I will share this with the administrator who I am in correspondence with.
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I uninstalled the old version and downloaded a new one. Everything seems to be working better now. Thanks,
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When opening the application I get two messages. The first one is to enter my password for the computer the other is a software update error that says, "The update could not be installed. Please make sure there are no other copies of Zotero running …
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The update is not working. Nothing happens. Please advise.
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I have selected "Check for Updates" and a window opens up that says downloading Zotero, and "connecting to update server" but nothing happens. I only waited like a minute or two. But this time I'll just leave it open to see if anything happens.
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Thanks. How can I do that? I did not see an option on the zotero website.
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I also get a request to install a helper when I open the application. I can enter my system password or press cancel and then there is another message about how I need to check to see if there are multiple versions of Zotero on this computer. How do…