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  • I think that sorted it out, thank you!
    in Unable to sync library Comment by xxxxxxxxxxx October 19, 2020
  • Hi, Thank you for transferring my subscription. I'm afraid that I'm still getting the same error message "Group with libraryID 1 does not exist" (D909674146). My documents and changes still seem to be getting saved, so perhaps this isn't so importa…
    in Unable to sync library Comment by xxxxxxxxxxx October 13, 2020
  • Thank you for the quick response. When I was getting the storage error message and clicked it, I was sent through to X—I'm guessing because I was already logged in with that account—but I actually seem to be linked to X. I'd really appreciate if yo…
    in Unable to sync library Comment by xxxxxxxxxxx October 11, 2020