EBSCO host translators not working

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  • ajlyon
    I created a ticket for this in the bug tracker (https://www.zotero.org/trac/ticket/1878). We'll get to the bottom of this yet. :)
  • arggem
    Sorry ajlyon :(,

    I'm sure this is getting frustrating for you, but I do appreciate your time and energy on this! But alas...

    On my system, it's still downloading multiple copies of the first PDF.

    Additionally, two [meta data] items were downloaded twice! :(

    I don't know if it makes any difference or not, but here is my system:

    PC Win XP
    FF 5.0
    All extensions disabled
    Zotero 2.1.8

    Anything else?

    Thanks again for working on this. EBSCO host is my main database, and I use it alot!
  • ed.podesta
    Hi there,

    I note that the bug https://www.zotero.org/trac/changeset/10026 is now marked as fixed. How do I incorporate the changes into my local version of Zotero, so that I can get it to work?

    thanks

    Ed
  • adamsmith
    you either wait until the next Zotero version comes out, or you wait until the issue tracker
    https://www.zotero.org/trac/timeline
    shows a message that 10026 is merged to branch and then install the branch xpi
    http://www.zotero.org/support/dev/svn_and_trac_access#zotero_client_dev_xpis
    and then switch back once the next Zotero version comes out

    I would strongly advise against installing the trunk which is frequently unstable.
  • ajlyon
    This change was made on both the branch and trunk in changeset 10026. It should be safe to install the 2.1 branch XPI, although it'd be wise to make a backup beforehand.
  • ed.podesta
    should I also use the updated translator as above?
  • ed.podesta
    I did, and I have to say a very large thank you !

    It works, and I can get on with my essay.

    thanks again.

    Ed.
  • ajlyon
    adamsmith: Can you give the EBSCO translator a try and see if it's working for you? I don't know if it's working for just me, or not working for just arggem. Thanks.
  • DrAtomic
    I was having problems accessing via a proxy server (Example article: http://ezproxy.ic.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=aph&AN=9501181033&site=ehost-live).

    When I downloaded the 8/3/11 ebsco translator update, the problem was fixed.

    Is Zotero supposed to save the PDF or HTML document to my local drive? If not, that's fine -- I'll do it manually. But if it is supposed to do it automatically, it isn't.

    Thanks for your hard work!
    Adam
  • DrAtomic
    Sorry - it is saving the PDFs but not the HTML documents from Ebsco.

    Adam
  • ajlyon
    Ok. Glad to hear that PDFs are working. Can you (1) confirm that PDF saving gets the correct item for each PDF when saving multiple results from search pages and (2) provide the URL of a document that doesn't have a PDF, for which an HTML snapshot should be saved?
  • DrAtomic
    I am currently testing a list of articles I've created for studetns, so I can't confirm (1) because I am not saving multiple results from search pages. But I can confirm that when I am clicking on the permalinks I've created, opening the EBSCO page, and adding it to Zotero, the translator is accurately saving the PDF files.

    Here are two examples of HTML Full Text documents:
    (a) http://web.ebscohost.com/ehost/detail?sid=450bb679-b9ed-4daa-9ede-29153f75914f%40sessionmgr113&vid=1&hid=105&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=aph&AN=9109091761

    (b) http://web.ebscohost.com/ehost/detail?sid=77e22f50-1c3f-4b9e-9058-370c43fcc5d4%40sessionmgr113&vid=1&hid=105&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=aph&AN=9108122087

    In both the HTML cases, the translator creates an accurate record, but when I click on the EBSCO Full Text under the Title in Zotero, I get an error message: "Sorry we are unable to retreive the document you requested."

    Where the PDFs are looking for Zotero Documetns (zotero://attachment/1062/), the HTML docs are trying to go back to EBSCO, so the translator doesn't seem to have set the flag in the record (or whatever it does) to identify the HTML file as something that could be saved/accessed locally.

    If this isn't clear, let me know and I'll try to explain more.

    Thanks
    Adam
  • arggem
    I don't know if it makes any difference, but I'm accessing the ATLAS database through EBSCO.

    (Just trying to think of things that might make my configuration unique.)
  • ajlyon
    Adam: Thanks for the link. I'll take a look at HTML fulltext when I get a chance.

    arggem: No one else has confirmed yet that PDF saving from search results is working -- we'll have to see what other people are seeing. I don't have access to ATLAS, but I'd be surprised if this depended on the database.
  • lothwyn
    edited August 8, 2011
    Hi

    I am encountering the same problem (with the old and new .js files) on all links. Here is the log for this link

    http://web.ebscohost.com.ezproxy.massey.ac.nz/ehost/detail?sid=292e1645-8b74-4083-a6a7-c5e08665fe3b@sessionmgr11&vid=1&hid=18&bdata=JkF1dGhUeXBlPWlwLGNvb2tpZSx1cmwsdWlkJnNpdGU9ZWhvc3QtbGl2ZQ==#db=bth&AN=6798108

    Debug ID : D1092365911

    Hope this helps :p
  • lothwyn
    edited August 8, 2011
    Sorry, just found out about Debug ID :p
  • lothwyn
    edited August 8, 2011
    Sorry just found out about debug ID :p
  • ajlyon
    Which problem? There are several problems discussed above, from PDFs not saving to errors on saving.
  • ajlyon
    lothwyn: If you're using a proxy and are getting an actual error message when saving, you're probably being affected by the bug in https://www.zotero.org/trac/ticket/1878 -- to use EBSCO at the moment, you'll need to switch to the 2.1 branch XPI of Zotero (http://www.zotero.org/support/dev/svn_and_trac_access#zotero_client_dev_xpis), after first making a backup of your Zotero data, or you can wait until Zotero 2.1.9 is released, which should be quite soon.
  • lothwyn
    Hi Ajlyon,

    Yeah having problems saving. I guess I will wait till 2.1.9 is out then. Meanwhile I will just do an export on the article and manually attach the document I want in Zotaro.

    Thanks =^^=b
  • ed.podesta
    Hi there, it worked for a day, but then stopped. I'm using the 2.1 branch xpi r10027

    URL was:

    http://ehis.ebscohost.com.libezproxy.open.ac.uk/eds/detail?vid=2&hid=20&sid=1db45a6c-2e39-4e69-85c5-d89ecf9fcc20%40sessionmgr12&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#db=a9h&AN=60692328

    the relevant part of the debug log seemed to be:

    (2)(+0000001): Translate: Translation using EBSCOhost failed:
    message => doc.evaluate("//input[@id ='pLink']/@value", doc, nsResolver, XPathResult.ANY_TYPE, null).iterateNext() is null
    fileName => chrome://zotero/content/xpcom/translation/browser_firefox.js
    lineNumber => 310
    stack => doWeb([object Proxy],"http://ehis.ebscohost.com/eds/detail?vid=2&hid=20&sid=1db45a6c-2e39-4e69-85c5-d89ecf9fcc20%40sessionmgr12&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#db=a9h&AN=60692328")@chrome://zotero/content/xpcom/translation/browser_firefox.js:310
    @:0

    name => TypeError
    url => http://ehis.ebscohost.com/eds/detail?vid=2&hid=20&sid=1db45a6c-2e39-4e69-85c5-d89ecf9fcc20%40sessionmgr12&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#db=a9h&AN=60692328
    downloadAssociatedFiles => true
    automaticSnapshots => true

    report errors gave me:

    [JavaScript Error: "TypeError: doc.evaluate("//input[@id ='pLink']/@value", doc, nsResolver, XPathResult.ANY_TYPE, null).iterateNext() is null" {file: "file:///Users/ed/Library/Application%20Support/Firefox/Profiles/ife062iq.default/zotero/translators/EBSCOhost.js" line: 0}]

    Not sure why it would work, then not work - but I guess EBSCO must have made a change?

    thanks

    Ed.
  • ajlyon
    If you're seeing pLink errors, you're using an outdated version of the translator. Install again from Github.
  • ed.podesta
    Thanks AJ - it's now working again. I don't understand how the older version of the translator got back into my folder though - does zotero replace them on startup or something?

    Ed.
  • bralgis
    Switched to 2.1.10 and now it no longer retrieves the accession number from EBSCO. Is there a problem between chair and computer? Or there is anything to be done with my Zotero?

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