Zotero and LibreOffice Plugin Freeze - Error Id 751903508
(partially copied from another thread where I originally described the problem)
I am using WIN7 Professional 64bit with Firefox 4.0.1 portable and LibreOffice 3.3.2
When trying to insert a citation, I can see the grey „citation“ field appearing in the document but the „insert citation dialogue box doesn't open. Instead Firefox freezes as well as LibreOffice. If I forcequit Firefox, then LibreOffice unfreezes and displays the following error:
„OpenOffice.org could not communicate with Zotero. Please ensure Firefox or Zotero Standalone is open and set to an online state and try again.“
I click ok after which this error is displayed again. If I restart Firefox portable and LibreOffice, I can usually insert a couple of citations before this problem re-occurs.
If I forcequit LibreOffice instead, Firefox starts working again, including Zotero.
I am using WIN7 Professional 64bit with Firefox 4.0.1 portable and LibreOffice 3.3.2
When trying to insert a citation, I can see the grey „citation“ field appearing in the document but the „insert citation dialogue box doesn't open. Instead Firefox freezes as well as LibreOffice. If I forcequit Firefox, then LibreOffice unfreezes and displays the following error:
„OpenOffice.org could not communicate with Zotero. Please ensure Firefox or Zotero Standalone is open and set to an online state and try again.“
I click ok after which this error is displayed again. If I restart Firefox portable and LibreOffice, I can usually insert a couple of citations before this problem re-occurs.
If I forcequit LibreOffice instead, Firefox starts working again, including Zotero.
This discussion has been closed.
You could try providing an error ID
http://www.zotero.org/support/reporting_bugs
maybe that has something helpful. Also, make sure that you have no other FF add-ons installed. Do you have Zone Alarm by any chance?
I am not using Zone Alarm. Besides the two Zotero Addons, only the Firefox Spelling German Dictionary ("Deutsches Wörterbuch 2.02") is installed, but deactivated.