ID 1252989619 "An error has occurred. Please restart firefox"

olalar
Hi,
I am using Ubuntu 9.1 and firefox 3.6.15
I updated from Zotero 2.09 to 2.11. It is possible that I installed some Java updates after that.
Following these actions I get the
"An error has occurred. Please restart firefox".
Someone else suggested to disable all other plugins. I tried that did not work.
Here is the error

[JavaScript Error: "browser is not defined" {file: "chrome://zotero/content/xpcom/proxy.js" line: 410}]

[JavaScript Error: "[Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.remove]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://zotero/content/xpcom/data/item.js :: anonymous :: line 3974" data: no]" {file: "chrome://zotero/content/xpcom/data/item.js" line: 3978}]

[JavaScript Error: "[Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.remove]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://zotero/content/xpcom/data/item.js :: anonymous :: line 3974" data: no]" {file: "chrome://zotero/content/xpcom/data/item.js" line: 3978}]

[JavaScript Error: "[Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.remove]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://zotero/content/xpcom/data/item.js :: anonymous :: line 3974" data: no]" {file: "chrome://zotero/content/xpcom/data/item.js" line: 3978}]

[JavaScript Error: "uncaught exception: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.remove]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://zotero/content/xpcom/fulltext.js :: clearCacheFile :: line 957" data: no]"]

I am considering reinstalling and reinserting my library but it would be nice not to have to.

Regards,

Ola
  • olalar
    Hi again,
    I downgraded to 2.0.9 and restored the old database.
    Works again so Java was probably not the problems.
    Any ideas of what is wrong would be appreciated though because I will be stuck with 2.0.9 otherwise.

    Thanks
  • dstillman
    edited March 24, 2011
    It's a permissions problem in one of the 'storage' subdirectories within your Zotero data directory.
  • olalar
    Interesting, I tried to change the permissions of essentially all other files but not the storage directories. There seems to be a general problem i.e. that the permissions were not updated to match the new version of zotero.

    old permissions: dr-xr-xr-x
    new permissions: drwxr-xr-x

    A few of the directories had been updated (perhaps those that were moved during the update) but for the majority these were left as dr-xr-xr-x. I am not sure if this is specific for my setting otherwise it should be a general problem.
    Thanks!
  • dstillman
    edited March 24, 2011
    All directories Zotero creates are 755 or 700. Nobody else has reported this, so it may just be something on your system.
  • olalar
    I think it may be caused by that I restored from a backup recently that had spent time on a windows file system (where permissions are lost). After that I had some problems that I manage to fix by changing some of the permissions. Apparently this error was accepted by 2.0.9 but not 2.1.1

    Thanks again.

This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.