Sync troubles

Landrusiak
Hi-
My company uploaded its endnote library to Zotero in January. Since then I have made multiple edits to the library but have never succeeded in being able to sync. On the last attempt I left it running all this weekend, and came in this morning to see the sync icon still spinning, and the status note saying ' last sync: not yet synced'.

What's going on?
  • Landrusiak
    OK, its 5 hours later and now I don't get any status at all when I mouse over the spinning 'sync' icon...
  • dstillman
    edited March 21, 2011
    On the server, I see your last download syncs producing errors. Do you not see an error icon next to the sync icon?

    Also make sure you're running Zotero 2.1.1.
  • Landrusiak
    Thanks...there was no error icon beside the sync icon. I downloaded 2.1.1. and tried another sync; it gave me a 2000-odd item list of conflicts, which I dealt with. Now a sync error is coming up saying "Linked item U3MT3W6R doesn't exist in Zotero.Sync.Server.Data.xmlToTag(" . I keep hitting 'ok' but the error icon won't go away.
  • Landrusiak
    Whoops, never mind. I just clicked the sync icon instead of the error icon and it the error disappeared and sync restarted.
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