File sync error Report ID: 512029189

vogeltje
Dear Zotero,

I switched over to 2.1(beta 5). I use the Webdav functionality of iCloud to sync my attachments (settings: http://webdav.icloud.com/username/xios/zotero) . Unfortunately after +/- 70% progress the initial sync failed. After that I restarted Firefox and the computer, pressed the sync button but to no avail. Repeated the last steps a couple of times, but I immediately get the red exclamation mark: "A file sync error occured (...) a new thread in the Zotero forums."

I also ran the debug-export: Debug ID is D740234180. Hope you can help solve the problem!

Edit:
I run in the same problems with zotero 2.1 beta 7
  • vogeltje
    Edit:
    tried again with zotero 2.1beta 7 and firefox 4.0 beta 12. Same error.
    Report ID: 481309102
    Debug ID: D1382555621

    Hope you can solve the problem. I relocated the discussion to the syncing section.
  • dstillman
    Can you restart Firefox, trigger this again, and provide another Report ID?
  • vogeltje
    Done:
    Report ID: 361353206
    Debug ID: D1695716201
  • dstillman
    And again?
  • vogeltje
    I am sorry Dan, could not get back on my computer this weekend. So I synced again just now, same output: red exclamation mark, "Restart Firefox or your computer, etc. "

    Send out a new report and debug ID
    Report ID: 1894624188
    Debug ID: D1927509386

    Thanks for your help.
  • dstillman
    What happens if you change your zotero.org password, restart Firefox, and update your sync settings with the new password?
  • vogeltje
    Thank you Dan, I do not know how, but that worked like a charm!
    Is that a general tip for syncing problems: changing the zotero password?
  • dstillman
    No, not at all, but in this case it might have.
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