Please include a Report ID.

(That wasn't the Report ID. You should be able to copy the Report ID from the error reporting wizard—there's no need to retype it.)

There's a problem with a URL in your RIS file. You can try finding the problematic entry, or you can upgrade to 2.0, in which this bug might be fixed. (If not, let us know.)

No, I meant the Report ID—but what you typed wasn't the correct id number. You transposed two digits.

Try looking for a URL field made up of more than one file path (incorrectly, though Zotero should still be fixed to deal with it).

So, the problem is fixed. The problem wasn't so much that an URL was broken, but that zotero doesn't seem to like links to pdfs

Reference manager includes an option to link to pdfs on a local hard drive. Zotero tried to put these in its URL box. Reference manager however also has an option to link to a web page. Often, I would have both links in reference manager. I guess this sort of provided a conflict in Zotero.
Anyway, after removing all the pdf links zotero had no problems importing the reference list anymore.

Dan, thanks again for pointing me in the right direction!

http://www.zotero.org/support/kb/importing_records_from_endnote#exporting_pdfs

E-mail the RIS file to support@zot....org with a link to this thread or open it in a text editor and find the problematic record.

I'm having problems importing my library from RefMan12 to Zotero. I keep getting the error "An error occurred while trying to import the selected file. Please ensure that the file is valid and try again." Report ID 952004104.
I've tried breaking the library into chunks of 100 refs but I get the same error. It looks as though the problem might be caused by entries with blank author/journal/journal abbrev. fields.
Any ideas?

Many thanks

I think it has happened with a few references. Below is one that has (I think) caused an error:

TY - JOUR
ID - 291
T1 - Zinc supplements for preventing otitis media
A1 - Abba,Katharine
A1 - Gulani,Anjana
A1 - Sachdev Harshpal,S.
Y1 - 2010///
KW - Adult
KW - analysis
KW - Child,Preschool [checkword] Female [checkword] Humans [checkword] Infant [checkword] Male [checkword] Dietary Supplements Chlorides [therapeutic use] Developing Countries Gluconates [therapeutic use] Otitis Media [prevention & control] Randomized Control
KW - Data Collection
KW - Incidence
KW - Infant
KW - Inflammation
KW - Risk
RP - NOT IN FILE
VL - Volume|
IS - 2
CY - Chichester, UK
PB - John Wiley & Sons, Ltd
N2 - BACKGROUND: Otitis media (inflammation of the middle ear, usually caused by infection) affects people of all ages, but is particularly common in young children. Around 164 million people worldwide have long-term hearing loss caused by this condition, 90% of them in low-income countries. Because zinc supplements prevent pneumonia in disadvantaged children, we wondered whether they prevent otitis media. OBJECTIVES: To evaluate whether zinc supplements prevent otitis media in adults and children of different ages. SEARCH STRATEGY: We searched the Cochrane Central Register of Controlled Trials (CENTRAL) (The Cochrane Library 2009, issue 2) which includes the Acute Respiratory Infection Groups' Specialised Register; MEDLINE (1950 to June Week 1 2009); and EMBASE (1974 to June 2009). SELECTION CRITERIA: Randomised, placebo-controlled trials of zinc supplements given at least once a week for at least a month for preventing otitis media. DATA COLLECTION AND ANALYSIS: Two review authors assessed the eligibility and methodological quality of the included trials, extracted and analysed data and wrote the review. We summarised results using risk ratios or rate ratios for dichotomous data and mean differences for continuous data. We combined trial results where appropriate. MAIN RESULTS: We identified 12 trials for inclusion, 10 of which contributed outcomes data. In trials of healthy children living in low-income communities, two trials did not demonstrate a significant difference between the zinc supplemented and placebo groups in the numbers of participants experiencing an episode of definite otitis media during follow up (3191 participants), while another trial showed a significantly lower incidence rate of otitis media in the zinc group (rate ratio 0.69, 95% confidence interval (CI) 0.61 to 0.79, n = 1621). A small trial of 39 infants undergoing treatment for severe malnutrition suggested a benefit of zinc on the mean number of episodes of otitis media (mean difference -1.12 episodes, 95% CI -2.21 to -0.03). Zinc supplements did not seem to cause any serious adverse events, but a small minority of children were reported to have vomited shortly after ingestion of the supplements. AUTHORS' CONCLUSIONS: Evidence on whether zinc supplementation can reduce the incidence of otitis media in healthy children under the age of five years living in low- and middle-income countries is mixed. There is some evidence of benefit in children being treated for marasmus, but this is based on one small trial and should therefore be treated with caution. ZINC SUPPLEMENTS FOR PREVENTING MIDDLE EAR INFECTIONS: Middle ear infections are common, especially among young children, usually causing earache and some temporary (occasionally permanent) hearing loss. Zinc is an essential micronutrient, which has a role in the optimal functioning of the immune system and resistance to infection. Some people, especially children in low- and middle-income countries, may not have adequate zinc intake from food alone. Researchers have therefore examined the potential role of zinc supplements in preventing infective illnesses, including middle ear infections.The review authors searched the medical literature for studies which compared middle ear infections in people randomly selected to receive zinc supplements or not receive supplements. Ten eligible studies were found, all conducted among young children. The results of the studies provided no convincing evidence that zinc supplements reduce the occurrence of middle ear infections in healthy children. However, in one small study of severely malnourished children, those receiving zinc supplements had fewer middle ear infections
M3 - 10.1002/14651858.CD006639.pub2
UR - http://www.mrw.interscience.wiley.com/cochrane/clsysrev/articles/CD006639/frame.html
ER -

Thanks v much for this

Thanks for that - it imported fine here too. I think the refs that are causing the problem weren't properly imported into RefMan to start with so have missing/bad information in some of the fields. I've managed to salvage my key refs so should be able to cope with losing the bad ones.
Thanks again for your help. Very glad to be using Zotero!

Those item types aren't in the spec, but we can add support for them. It would be nice to have a full list of the non-standard types that EndNote® outputs.

Hi there,
Just learning the real greatness that is Zotero and I'm stuck on this same issue importing from Endnote. I'm in Zotero Standalone, if that matters.
I've looked through the RIS text for bad URLs and don't see any, and I'm able to import a number of the references individually. What's my next move? Thanks!

Just found this one won't go... looking forward to learning something here. Thanks.

TY - JOUR
AB - Cultural parameters affecting the production of bioactive metabolites from Streptomyces tendae TK-VL_333 were studied under submerged conditions. Production of biomass as well as bioactive metabolites was tested in twelve culture media. Of these, tyrosine broth supported maximum yield of bioactive metabolites. Studies on the effect of different carbon and nitrogen sources indicated galactose and tyrosine as good carbon and nitrogen sources for bioactive metabolite production. Optimum temperature and pH for bioactive metabolite production were 30 degrees C and 7 respectively. The bioactive metabolites obtained from 96 h old culture of the strain showed strong antimicrobial activity against the opportunistic and pathogenic bacteria and fungi.
AD - [Kavitha, A.; Vijayalakshmi, M.] Acharya Nagarjuna Univ, Dept Microbiol, Guntur 522510, Andhra Pradesh, India.
Kavitha, A, Acharya Nagarjuna Univ, Dept Microbiol, Guntur 522510, Andhra Pradesh, India.
muvvavl@yahoo.co.in
AN - ISI:000272134300009
AU - Kavitha, A.
AU - Vijayalakshmi, M.
DA - Nov
J2 - Res. J. Biotechnol.
KW - Actinomycetes
Streptomyces tendae
antibiotics
medium optimization
cultural conditions
antifungal antibiotic production
resistant staphylococcus-aureus
full
factorial design
biosynthetic capacities
antimicrobial activity
secondary metabolites
catabolite regulation
neomycin production
nitrogen-sources
nikkomycins
LA - English
IS - 4
M3 - Article
N1 - ISI Document Delivery No.: 524HL
Times Cited: 0
Cited Reference Count: 40
Kavitha, A. Vijayalakshmi, M.
Indian Council of Medical Research (ICMR), New Delhi, India
One of the author (AK) expresses her sincere thanks to Indian Council of Medical Research (ICMR), New Delhi, India for awarding SRF.
Research journal biotechnology
Indore
PY - 2009
RN - Temperature (also C-source, pH, incubation time and medium) changes the anitbiotic productivity of a soil microbe. Implications for my experiments, mutualism & temp. differences and use in biocontrol. Think back to Kiyomi's differential media - differential morphology. All this differential media stuff begs for field and in vitro trials!!
SN - 0973-6263
SP - 56-64
ST - Influence of cultural conditions on the production of bioactive metabolites by Streptomyces tendae TK-VL_333
T2 - Research Journal of Biotechnology
TI - Influence of cultural conditions on the production of bioactive metabolites by Streptomyces tendae TK-VL_333
UR - <Go to ISI>://000272134300009
VL - 4
Y2 -)
ID - 134
ER -

Huh... many thanks! Zotero is great, so far!

that's a bug in the translator introduced recently (if you're in a hurry, deleting the N1 lines that are the same as the title will fix this).
We'll try to fix this asap.

(see above - the import is quite robust, there is just a small bug. The translator removes N1 when it's equivalent to the title, but it does so in a way that currently causes Zotero to fail.)