Sync error

craigjoseph · February 12, 2011

I'm trying to sync for the first time on a new computer. The sync of the library data seems to work fine, but the sync of attachments fails on the first record. The error code is 1285985484.

I'm using Zotero 2.1b5 and Firefox 4.0b10.

craigjoseph · February 12, 2011

Some more info, in case it helps: the full error message is

"The file '2HEUDJZ7/Knutson - 1973 - The new frontier of projective techniques.pdf' could not be created in the Zotero 'storage' directory."

dstillman · February 12, 2011

If you're running anti-virus/security software, try disabling it.

craigjoseph · February 12, 2011

Thanks, Dan. Actually I think I figured out what the problem was: I had the zotero directory located in the Documents folder, which is mirrored (or something) to a network drive (this is a computer provided by my employer). Anyway, I moved the directory to the plain old C drive, and now the attachments seem to be syncing fine.