Endless sync :-(
Hi!
Love zotero but I've not been able to sync now for 23 days on either of two computers. 1169480694 is the error report number. No error messages noted. Tooltip states "Sync with Zotero server", and greyed out "Getting updated data from sync server". Using FF 3.6.13 and ubuntu 10.10 and zotero version 2.0.9
Any help appreciated!
Paul.
Love zotero but I've not been able to sync now for 23 days on either of two computers. 1169480694 is the error report number. No error messages noted. Tooltip states "Sync with Zotero server", and greyed out "Getting updated data from sync server". Using FF 3.6.13 and ubuntu 10.10 and zotero version 2.0.9
Any help appreciated!
Paul.
Thanks for your reply. I'm unable to submit another error ID as the process hangs on the "Submitting ID" page. Don't know if that's significant or not. There appears to be a rather large number of Java errors listed though on the previous page... I've removed the OpenJDK and am running only (as far as I'm aware!) Sun Java 6 v22. For what its worth, nothing has changed in terms of error messages etc. since the message above.
Is there any other way to submit the debug id??
My debug ID is D1376238239.
Thanks again!
P.
78 days later... after countless uninstalls and reinstalls etc. its working again. What seems to have fixed it is the installation of a new update, then reset server-to-local computer, then removing all the duplicate citations that were then added (my whole library twice :( ) by hand. No idea which of the above fixed things but I'm glad its going again.
Hope this helps someone!