Triangular Warning sign over Zotero logo

a.marek
For the past week or two I haven't been able to click the zotero logo to open my library. There's one of those yellow warning signs (with an exclamation point in the middle) on top of it.

What's going on?
  • dstillman Zotero Team
    http://www.zotero.org/support/reporting_bugs#reporting_startup_errors
  • bertrand.bl
    Since the last update of firefox (3.6.12), you can't use a regular folder for your library.
    A solution is to use the default folder.

    but if it happened 2 weeks ago, it shouldn't be this issue.
  • dstillman Zotero Team
    bertrand: What?
  • bertrand.bl
    edited October 28, 2010
    sorry, i hadn't time to report this bug, neither to check the bug.

    i summarize :
    - on ubuntu 10.10
    - since i upgraded firefox to 3.6.12 (yesterday), i had the same problem as described above > yellow triangle, i don't remember the error. Something like "your library can't be opened".
    - my library folder was on my home somewhere in "Documents"
    - same problem when i copied my library folder somewhere else in "Documents", with the sqllite backup, or no files at all
    - no problem with the default location in "/home/user/.mozilla/..." with the same library.

    I guess it's due to new rules for firefox extensions.
  • noksagt
    Yes: it is known that the default apparmor configuration on Ubuntu causes you to be unable to use custom data directories (see:
    http://forums.zotero.org/discussion/13841/custom-profile-doesnt-work-after-ubuntu-upgrade/
    http://ubuntuforums.org/showthread.php?t=1552233
    )

    But just to be clear: there are many issues that may lead to startup errors.
  • dstillman Zotero Team
    bertrand: If you have further problems, please start a new thread. There's no reason to think your issue has anything to do with a.marek's, and it's not helpful to make blanket statements such as "Since the last update of firefox (3.6.12), you can't use a regular folder for your library" to other users without any confirmation that such a bug exists. (It doesn't.)

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