Hi!
I'm behind an annoying proxy server here at work. I believe it does not work too stable, for example I'm sometimes refused to access internet pages which will then work just one second later.

I can't sync with the Zotero server. It is not a general problem, as it does seem to work, but very rarely. Zotero is scanning through the files, as I can see in the download line of the progress report (starting from 0/710 files and increasing). It will then stop irregularly, each time at a different file number. Restarting or rebooting won't help, also, any computer on this net is effected. I have no problems syncing at home.

I don't blame Zotero, I believe that it is the proxy's fault. However, it is usually difficult to get our network administrators solve a problem with a software they don't know and didn't install. Therefore I'm asking you for a hint I could give to our network administrators. My naive impression is that the connection is frequently interrupted, making a sync of a more than small library difficult or impossible. Maybe they could prioritize connections to the Zotero sync server? But what it its IP or URL? Or what else could they try?

Thank you in advance, this could help several scientist here in my institution!