firefox does not start since latest firefox update if zotero add is enabled

maximilianengel
I am annoyed by this stupid firefox... I had the same problem three weeks ago with firefox, than out of nothing it was solved (I think because of an update from zotero) and yesterday I got automaticly the update from firefox (for mac) 3.6.10 and again: firefox does not start.

When a disable all the addons, it starts. Then: when I enable the Zotero add-on it still works (I can still start firefox), but: As soon as I enable or "Zotero MacWordIntegration 3.0a7.r6833" or the other add-on "PythonExt 2.6.2.20100203" firefox bounces but does not start any more. - shit!!!!!

firefox, and all add-ons should be the latest version.

What can I do??? I would be very happy if someone had an idea!
  • dstillman
    Try generating real-time debug output for the startup.

    It may help to delete compreg.dat and xpti.dat from your Firefox profile directory immediately before generating the output. (In other words, enable the config setting in those instructions, close Firefox, delete those files, and then start from Terminal to generate the output.)
  • maximilianengel
    >>>To capture output for a particular action (e.g., for a translator save attempt), press Cmd-K in the Terminal to clear all previous output before performing the action and then copy the complete output immediately afterwards. <<<

    --> YES, Cmd-K WORKED, BUT I DON'T GET ANY OUTPUT ON THE CONSOL-WINDOW WHEN DOING ACTIONS IN FIREFOX.

    Afterwords I also deleted compreg.dat and xpti.dat as described. Only the last point I did not understand: "start from the Terminal":

    How do I start from firefox from the terminal?
  • maximilianengel
    edited September 20, 2010
    ok, now it worked: I typed on the terminal: /Applications/Firefox.app/Contents/MacOS/firefox-bin and I got some output. Should I send it to you or copy it into this forum here? I just do it: (changed my computers-name here for the forum, but this should not make problems)

    maximilian-engels-computer:~ maximilianengel$ /Applications/Firefox.app/Contents/MacOS/firefox-bin
    maximilian-engels-computer:~ maximilianengel$ /users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/__init__.py:54: DeprecationWarning: BaseException.message has been deprecated as of Python 2.6
    self.message = message
    /users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/__init__.py:62: DeprecationWarning: BaseException.message has been deprecated as of Python 2.6
    message = self.message
    ERROR:xpcom:Obtaining the module object from Python failed.

    Traceback (most recent call last):
    File "/users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/server/__init__.py", line 79, in NS_GetModule
    import loader, module
    File "/users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/server/loader.py", line 39, in <module>
    from xpcom import components, nsError
    File "/users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/components.py", line 231, in <module>
    import shutdown
    File "/users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/shutdown.py", line 51, in <module>
    class _ShutdownObserver:
    File "/users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/shutdown.py", line 52, in _ShutdownObserver
    _com_interfaces_ = interfaces.nsIObserver
    File "/users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/components.py", line 103, in __getattr__
    return self._get_one(attr)
    File "/users/maximilianengel/Library/Application Support/Firefox/Profiles/4s68k926.default/extensions/pythonext@mozdev.org/pylib/
    xpcom/components.py", line 153, in _get_one
    raise xpcom.COMException(nsError.NS_ERROR_NO_INTERFACE, "The interface '%s' does not exist" % (name,))
    <class 'xpcom.Exception'>: -2147467262 (-2147467262)

    Would be very cool, if you / someone had an idea! Thanks!
  • maximilianengel
    One additional thing: when I press updating all add-ons firefox shows me, that for
    "Zotero MacWordIntegration 3.0a7.r6833" there is an update available:

    "Version 3.0b4.r6833 is available"

    I press on "Install update", then Firefox asks me to restart for finishing the update. After the restart I still can find "Zotero MacWordIntegration 3.0a7.r6833" in the list of add-ons, when I press update again, firefox shows me again the same update and I can download it again (and so on)...

    strange...
  • dstillman
    That last issue with the version numbers should be fixed, but it was purely cosmetic. We'll look into your main issue.
  • maximilianengel
    Is it a solution to uninstall Zotero and the two other add-ons, to uninstall firefox and to reinstall everything?

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