Error Report: 915485605

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  • dstillman
    OK, install the latest 2.0 Branch dev XPI (not the trunk), which should address the tag issue. The 2.0 dev XPI is safe to use.

    We'll see what's happening after that.
  • jscottcoe
    Uploaded Zotero 2.0 Branch XPI, restarted, resynced. Offered me to an edit tags popup for tags that were too long, which I did. Got a new error: Report ID: 2126730790. Progress!

    Note on bug: The popup window offered three options for editing tags: automatic splitting of tags, direct edit, and delete. I repeatedly tried the first and third, but it eventually became apparent that it was reloading the same tag, whereas the second "edit" seemed to work and provided a new tag to edit.
  • jscottcoe
    Tried again, scroll over reads: "Error processing uploaded data (Report ID: 5e64d119)"

    Error Report ID: 419517999
  • dstillman
    OK, try again. You should get a more helpful error message, about a too-long search condition value.
  • jscottcoe
    edited September 7, 2010
    Yep, that's what I got. Error Report ID: 418965715

    Anything I can fix?
  • dstillman
    Yes, that's what the error message is for. You have to fix that search condition.
  • jscottcoe
    I've tried searching my tags and cannot find these long ones. Is there a way to browse tags for length?
  • dstillman
    edited September 7, 2010
    Nothing to do with tags. It's a condition in one of your saved searches.

    [Edit: Well, it's a search condition for a tag, but it's not a tag itself. The message tells you what saved search it's in.]
  • jscottcoe
    It worked!!! I'm now attempting to sync on my other computer.

    Thank you so much!!!
  • jscottcoe
    edited September 26, 2010
    Got another error today, Error Report ID 1339507383.

    It happened right after downloading citations from my university library. I think it has something to do with the automatic downloading of tags, so I turned off that automatic function under Options.

    UPDATE: I went and deleted the tags imported with the library citations, and now the update appears to be working. I'll leave the automatic tag function unchecked.
  • dstillman
    There are no Zotero errors in that error report.

    If you received a message about long tags, all you need to do is click the Sync button and Zotero will display a wizard to help you correct the problem. If particular translators are producing tags that are too long to sync, it's most likely a bug in the translator and the problem should be reported.

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