Error Report

aikau001
I keep getting an error report when I try to sync my Zotero library with Zotero.com. I created a library for my grad class but the library won't sync so they can't get the bibliography for the class. How do I fix this?

Report ID # 1836384802
  • dstillman Zotero Team
    See the error message it's giving you—it says that a value in the Extra field of an item is too long, and it tells you what that value is. Search for it and shorten it, and then, if possible, tell us the URL where that item came from so we can fix the translator to not save overly long data.
  • aikau001
    Okay, I fixed that error and shortened/deleted all of the long urls. I was then able to sync with Zotero but after an hour it got another error message (1895297281) with a generic sync error with instructions to submit and post to forum. I am now back to the green arrow spinning and the message reads "upload accepted--waiting for sync server". what should I do?

This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.