Syncing problems

bashay48
Today I got a new error and had an issue syncing:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.remove]

Could it be because I recently received a shared Group folder of documents with a colleague? But I'm not sure what the issue is, it just doesn't seem to be able to sync. Regardless, the error Report ID is: 518296325.

Please provide assistance if you have any ideas about this error. Thanks,

Brian
  • dstillman
    Install the latest 2.0 Branch dev XPI (not the trunk) and sync again. You should get a more helpful error message.

    Let us know if that works.

    The 2.0 Branch XPI should be safe to use, but it's always a good idea to make a backup of your Zotero data directory anyway. After syncing successfully, you should be able to switch back to 2.0.3.
  • bashay48
    Thanks Dan, so far so good. It synced fully this time. We'll see how long it lasts.

    Brian

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