creating a note for a book chapter

As I cite the author and chapter, the zotero-generated note gives me the author and the title of the book, not the title of the article that I am referencing.
As far as I can tell, I have it set up correctly in Zotero: title [of section; i.e. chapter title]; editor [of the entire book]; author [of the chapter]; book-title [title on book cover].
Nonethless, when I choose to make a note from the author I want--of the chapter--the attached title is of the book, not of the chapter as is needed. Relatedly, these notes will not reflect the cited page number. Instead, it presents the total number of pages in the book.
FAQs don't seem to be answering this.
Thanks for pointers.
  • What style are you using? What word processing application? Which versions of Zotero and the plugin?
  • Chicago, without reference list.
    Working on a Mac, with Microsoft Word.
    Don't know the answer to the plugin question; how do I find out?
    I have watched Zotero automatically update, but cannot give you the number. Where is that info?

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