Error starting Zotero
Hello. I had not used Zotero for several weeks and then noticed the yellow triangle over the icon in Firefox - it will not open with the error message "error starting Zotero". It also seems there is nothing in my online library through the website.
Error console message:
Error: uncaught exception: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIXMLHttpRequest.statusText]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: http://www.zotero.org/support/lib/exe/js.php?edit=0&write=0 :: anonymous :: line 1" data: no]
Since I last used Zotero successfully I have not downloaded any add-ons nor added new software to my laptop. I did accept the routine Firefox upgrades. Am using a Mac 10.6.4.
Any suggestions? Thanks!
Error console message:
Error: uncaught exception: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIXMLHttpRequest.statusText]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: http://www.zotero.org/support/lib/exe/js.php?edit=0&write=0 :: anonymous :: line 1" data: no]
Since I last used Zotero successfully I have not downloaded any add-ons nor added new software to my laptop. I did accept the routine Firefox upgrades. Am using a Mac 10.6.4.
Any suggestions? Thanks!
Should I just try reinstalling? I was afraid to do so b/c my saved data doesn't seem available in "My Library" through the website either at the moment.
Reinstalling Zotero has no effect on saved data. And you would only have data via the website if you've synced.
Error: Zotero is undefined
Source File: chrome://zotero/content/browser.js
Line: 808
Error: Zotero is undefined
Source File: chrome://zotero/content/overlay.xul
Line: 526
Any suggestions?
It now also shows this error message (in addition to the two mentioned earlier):
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]
Error: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsILocalFile.remove]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://zotero/content/xpcom/integration.js :: anonymous :: line 70" data: no]
Source File: file:///Users/bastianb/Library/Application%20Support/Firefox/Profiles/kli2qum7.default/extensions/zotero@chnm.gmu.edu/components/zotero-service.js
Line: 134
http://forums.zotero.org/discussion/12054/#Item_8
http://forums.zotero.org/discussion/12291/
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