Upgrade StorageSuddenly unable to access PDF's in my group library
Hi,
Today I tried to press "view file" on several PDF's that have been stored in our organization's only group library, and a message popped up saying "Attached file could not be found. It may have been moved or deleted outside of zotero"
I am confused by this message, as I thought that the files uploaded to the group library are stored with zotero storage, and that the only way to delete them permanently was to delete them from the group library. None of us have deleted anything from the group library.
Can anyone help us with this problem? Thanks.
Today I tried to press "view file" on several PDF's that have been stored in our organization's only group library, and a message popped up saying "Attached file could not be found. It may have been moved or deleted outside of zotero"
I am confused by this message, as I thought that the files uploaded to the group library are stored with zotero storage, and that the only way to delete them permanently was to delete them from the group library. None of us have deleted anything from the group library.
Can anyone help us with this problem? Thanks.
It's a little disconcerting that our group had planned to center our file sharing around a Zotero group but that this problem has (apparently) existed since May with no response from the Zotero folks. Any help would be much appreciated.