Error starting Zotero in FF 3.7 Alpha 5
Zotero worked fine in Alpha 4, but it won't start after upgrading to Alpha 5.
Hovering over the Zotero icon shows: "There was an error starting Zotero."
The following errors are recorded in the error console:
Error: Components.classes['@mozilla.org/extensions/manager;1'] is undefined
Source File: chrome://zotero/content/xpcom/zotero.js
Line: 192
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]
Error: Components.classes['@mozilla.org/extensions/manager;1'] is undefined
Source File: chrome://jqs/content/overlay.js
Line: 8
Error: Zotero is undefined
Source File: chrome://zotero/content/overlay.xul
Line: 519
It seems every error is repeated twice (the whole block is repeated twice). Unfortunately, I am not able to use Zotero anymore - can you please make it compatible with the latest FF alpha. By the way, this will go into the new FF 4.0, and therefore Zotero will need to be updated anyway. Thank you.
System: Win2k SP4 FF 3.7 Alpha 5
Addons:
Compatibility reporter (but I am not able to start Zotero using this extension)
Flashblock and Firebug and Java Quick Starter
Hovering over the Zotero icon shows: "There was an error starting Zotero."
The following errors are recorded in the error console:
Error: Components.classes['@mozilla.org/extensions/manager;1'] is undefined
Source File: chrome://zotero/content/xpcom/zotero.js
Line: 192
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]
Error: Components.classes['@mozilla.org/extensions/manager;1'] is undefined
Source File: chrome://jqs/content/overlay.js
Line: 8
Error: Zotero is undefined
Source File: chrome://zotero/content/overlay.xul
Line: 519
It seems every error is repeated twice (the whole block is repeated twice). Unfortunately, I am not able to use Zotero anymore - can you please make it compatible with the latest FF alpha. By the way, this will go into the new FF 4.0, and therefore Zotero will need to be updated anyway. Thank you.
System: Win2k SP4 FF 3.7 Alpha 5
Addons:
Compatibility reporter (but I am not able to start Zotero using this extension)
Flashblock and Firebug and Java Quick Starter
This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
If you need things to be stable, please Firefox 3.6.6—we are working on Firefox 4.0 compatibility, but it is not something we can implement instantly (especially since the API is still somewhat in flux), and these builds are labeled as alpha and beta in part to give developers time to adapt their extensions.