ATLA Relgion via EBSCO Error

jrothra
I did a search of the forums and saw posts from 2007, a bit outdated now :(

I'm trying to save information from ATLA Religion via EBSCOhost and get the "Known Translator Issues" error. I access the database via proxy of my school's system: Southwestern Baptist Theological Seminary. I'm using Firefox 3.6.4 on Windows Vista and Zotero 2.0.3. The searched keyword was "John R. Mott" and here's the URL for the results:

http://web.ebscohost.com.aaron.swbts.edu/ehost/results?vid=2&hid=7&sid=a900d95b-0365-4bde-88c0-5a0dcc702f1c@sessionmgr10&bquery=(John+R.+Mott)&bdata=JmRiPXJmaCZjbGkwPUZUJmNsdjA9WSZjbGkxPVBUMzEmY2x2MT1BcnRpY2xlJnR5cGU9MCZzaXRlPWVob3N0LWxpdmU=

I'm not sure what would cause this?
  • adamsmith
    EBSCO is an ongoing horrorstory - it seems to never be stable for more than a couple of months - I don't have time to confirm this error at the moment, but most likely, if you've followed these:
    http://www.zotero.org/support/troubleshooting_translator_issues
    the translator is broken.
  • jrothra
    That's sad to hear. Leaving me with trying to figure out the overly-complicated EndNote (which requires about 5 steps to add a citation).
  • adamsmith
    actually I just had a look and it works for me - have you tried the troubleshooting instructions I link to?
    Which of the items on the search screen do you try to download?
  • adamsmith
    also - putting them in your folder in EBSCO, going to folder view --> Export ---> Direct Export to Endnote, Procite, Citavi...
    will usually work as a workaround.
    If that doesn't work (and there is no reason it shouldn't) you can still go through bibTex export from that same site.
  • jrothra
    edited June 24, 2010
    Adam,

    I went through all of the troubleshooting tips in the link you provided, yet had the problems. I tried saving all of the results (failed), 3-4 items (choosing different ones each time, failed), 1 item at a time (different random item, failed).

    You mentioned the export workaround. Which do I export it as? (I'm still new to Zotero, but have been through the guides and read the forums a lot to learn).

    John
  • adamsmith
    edited June 24, 2010
    You mentioned the export workaround. Which do I export it as? Any of them (I'm still new to Zotero, but have been through the guides and read the forums a lot to learn).
    First, go to your Zotero preferences (Gears menu --> Preferences) and in the "General" tab, make sure that "Use Zotero for downloader RIS/Refer Files" is checked.

    Then use the option "Direct Export to Endnote, Procite, Citavi..." in the Export screen of EBSCO (i.e. click "add to folder" for each item you want, go to folder view, click the "Export" icon - the page with the green arrow - then select that option. During all of this you only interact with EBSCO, you never touch Zotero - but once you click "save" you'll see the grey box(es) confirming that Zotero is getting the citations.

    I'm still curious what's keeping the regular Zotero translator from working for you - I just checked and I can get all search results from the first page. To speed things up, trigger the error, then click on send report - don't send another report, but scroll through the error messages - very likely a whole bunch won't be relevant at all - the one that you're looking for with have a reference to EBSCOhost.js in it. Copy and paste that one (and only that one) here.
  • jrothra
    Adam,

    Thank you for the advice! I'll do that and post the results. It's possible that there was a glitch in the system that prevented me from getting it, too. I haven't checked since very early this morning.
  • jrothra
    Been out of town, but I just did the export method you mentioned (all settings matched what you said). I tried it on four articles and it worked! Thank you :)
  • rasthravas
    I have checked all the settings etc in this thread and also can not get it to work. Below is the error message:
    [JavaScript Error: "no element found" {file: "http://0-web.ebscohost.com.library.simpsonu.edu/ehost/detail?vid=1&hid=105&sid=86d20cb0-b1bf-408b-a641-41217d40e621%40sessionmgr111&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d" line: 1}]

    371612410 is the code created by the submitted error message via Sotero.

    The work around listed above does work for me. But I figured having the actual issue solved would be better. Thanks for any help.
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