sync error - id: 368268654

realtime99
I'm having trouble syncing my library. When I hit the red circle error icon, it gives me an error starting [Exception...Component returned failure code...

I get the same error on two different computers. Help!

Report ID: 368268654
  • dstillman
    What's the error? It's not coming through in the report.
  • realtime99
    [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: anonymous :: line 139" data: no] [QUERY: INSERT INTO items (itemID, itemTypeID, dateAdded, dateModified, clientDateModified, libraryID, key) VALUES (?, ?, ?, ?, ?, ?, ?)] [ERROR: constraint failed]
  • dstillman
    Try a Full Sync from the Sync->Reset pane of the Zotero prefs.
  • realtime99
    This worked. Thanks!

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